Support day to day IT support matters, handling Request/Incident tickets from ServiceNow platform, Support Global IT team in local IT operation (Hand & Feet support)
Support day to day IT support matters, handling Request/Incident tickets from ServiceNow platform, Support Global IT team in local IT operation (Hand & Feet support)
Maintain Oracle Databases on Oracle Cloud Infrastructure (OCI), in terms of patching, migration, upgrade, duplication, data export, and do periodical refreshes.
Manage Oracle DataGuard on Oracle Cloud and Monitor the status of the DB systems on OCI.
Implement and maintain database security protocols and access controls to ensure data integrity and confidentiality.
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Sales Administration
Order Processing
Data Entry
Communication Skills
Time Management
Microsoft Office Suite
Attention to Detail
Teamwork
Problem-Solving
System Monitoring: Assist in tracking daily solar plant performance and alarms , verifying inverter statuses , and supporting engineers with Low Peak Performance (LPP) data analysis.
Field & Preventive Support: Assist engineers with on-site inspections, cleaning supervision, electrical component checks, and tool/PPE preparation.
Documentation & Claims: Assist in drafting preventive maintenance reports, updating internal platform logs, and compiling documentation/photos for insurance or warranty cases.
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Monitor the aspects of the network, security, patch management, and end-point protection technology trend and stay on the top of the latest technological progress to make the best for business recommendations.
Strategizes network and security refreshment exercise taking into consideration business needs, user productivity, and device performance matters for the preparation of AOP.
Collaborates with internal stakeholders to gather IT requirements and to ensure that post-live operations, maintenance and support are incorporated.
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Sales Administration
Order Processing
Data Entry
Communication Skills
Time Management
Microsoft Office Suite
Attention to Detail
Teamwork
Problem-Solving
Sales Administration
Order Processing
Data Entry
Communication Skills
Time Management
Microsoft Office Suite
Attention to Detail
Teamwork
Problem-Solving
Sales Administration
Order Processing
Data Entry
Communication Skills
Time Management
Microsoft Office Suite
Attention to Detail
Teamwork
Problem-Solving
Sales Administration
Order Processing
Data Entry
Communication Skills
Time Management
Microsoft Office Suite
Attention to Detail
Teamwork
Problem-Solving
Sales Administration
Order Processing
Data Entry
Communication Skills
Time Management
Microsoft Office Suite
Attention to Detail
Teamwork
Problem-Solving