Supports quotation/pricing request and managing priorities with multiple stakeholders in Thailand for IT environment/products.
Proactively monitors and strives to maintain high levels of quality, accuracy and process consistency in the sales operations organization’s planning efforts.
Develops and maintains internal support processes for Thai sellers and their business partners, including OVP reporting and custom builds
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We're looking for a Finance Senior Executive to manage the full spectrum of accounting and finance functions, including full set accounts, financial reporting, cash flow, budgeting, and statutory compliance.
If you have experience in full set accounting and enjoy working in a fast-paced environment, we'd love to hear from you.
Manage full set accounts and ensure timely, accurate financial reporting.
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Successfully resolve technical issues (hardware and software) from incoming internal or external businesses and end user's contacts and proactive notification systems.
Respond to service, product, technical, and customer- relations questions on subjects such as features, specifications, and repairs on current and discontinued products, parts, and options, based on customer entitlement (warranty through mission-critical).
Proactively assist internal or external businesses and end users to avoid or reduce problem occurrence.
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Provide functional and technical support for enterprise applications (including IFCA Net, IFCA Mall and related systems), focusing on Finance modules: AP, AR, GL, Fixed Assets, and Cash Management.
Act as the main support contact for Finance users — troubleshoot issues, clarify requirements, and guide process improvements with clear communication.
Monitor system performance and ensure high availability of finance applications.
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Respond to client inquiries and concerns and ensure timely and quality service delivery and follow-up to ensure satisfaction.
Understand the scope of the contract and make sure that all work is carried out accordingly.
Be a financial and operational systems champion. Suggest efforts to put in place cost-saving opportunities to maximize customer and financial savings targets.
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Commercial Acumen: Practical understanding of sales administration, commercial processes and workflows, commercial reporting, and basic trade/retail dynamics.
Systems & Data Literacy: Advanced proficiency in Microsoft Excel (pivot tables, VLOOKUPs, data tracking) and familiarity with collaboration platforms (SharePoint, MS Teams).
Organisational Agility: Highly structured with the ability to manage competing priorities, track multiple commercial deliverables simultaneously, and maintain high accuracy under pressure.
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Serve as the primary customer contact point, developing and maintaining strong relationships with customers and business vendors to deliver a positive and consistent customer experience
Support the sales team in managing and coordinating sales activities, including lead generation, customer follow-up, and sales reporting, to ensure pipeline visibility and timely execution
Ensure all sales-related documentation, including contracts and proposals, is accurate, complete, and maintained up to date at all times
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