We are looking for a Tech Support Lead to take the next step from being a strong individual contributor into leading day-to-day technical support. This is a hands-on role, not a management position: you are not a developer, but you can read code, trace it through a system, identify the root cause of a bug, and make a simple, low-risk fix yourself when appropriate. For anything beyond a simple fix, you partner closely with the development team to drive issues to a permanent resolution. You are comfortable using AI-assisted tools to speed up investigation, debugging, and documentation. Alongside the technical work, you act as the point person for your support team, guiding less experienced teammates and helping raise the overall standard of how issues get investigated and closed.
Technical Support & Troubleshooting: Assist service engineers in diagnosing, troubleshooting, and resolving mechanical, electrical, and automation-related issues at customer sites.
Preventive Maintenance: Support routine inspection, maintenance, repair, and replacement of robotic and automation system components.
Field Service Exposure: Participate in on-site service visits, installations, commissioning activities, and technical support assignments.
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The Admin Support Intern role is a contract, on-site position based in Puchong.
Day-to-day responsibilities include handling basic administrative tasks such as filing, data entry, document preparation, and updating records.
Additional tasks may include coordinating meeting schedules, preparing simple reports, and assisting with basic research & documentation under supervision.
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Gain hands-on experience in Technical Support development, application support, and operations while working on real business projects and building practical skills for your future career.
Roda Land Sdn Bhd is a leading specialist in Off-The-Road (OTR) tires in Malaysia, trusted by major estates, industrial and commercial clients nationwide.
With strong experience in plantations, mining, construction and rural terrains, we provide expert tire solutions that go beyond supply—we deliver performance, reliability and value to our customers.
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Company Description Conext Solution Sdn Bhd is a regional digital consultancy that supports businesses in navigating a rapidly changing digital landscape. Operating in Malaysia and Indonesia, the company delivers next-generation ERP systems and Business Intelligence solutions to help organizations run smarter and grow sustainably. Conext Solution Sdn Bhd emphasizes innovation, collaboration, and strong industry knowledge in every engagement. By combining technology with strategic insight, the team helps clients improve decision-making, optimize processes, and generate long-term value.
About the Role
We are a growing SAP Consulting and Talent Solutions business seeking a proactive and detail-oriented Business Support & Talent Solutions Executive to contribute across business operations, proposal preparation, SAP consultant sourcing and talent database management.
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Technical Support & Troubleshooting: Assist service engineers in diagnosing, troubleshooting, and resolving mechanical, electrical, and automation-related issues at customer sites.
Preventive Maintenance: Support routine inspection, maintenance, repair, and replacement of robotic and automation system components.
Field Service Exposure: Participate in on-site service visits, installations, commissioning activities, and technical support assignments.
...