Technical Support & Troubleshooting: Assist service engineers in diagnosing, troubleshooting, and resolving mechanical, electrical, and automation-related issues at customer sites.
Preventive Maintenance: Support routine inspection, maintenance, repair, and replacement of robotic and automation system components.
Field Service Exposure: Participate in on-site service visits, installations, commissioning activities, and technical support assignments.
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Support the Senior Management Office in identifying and evaluating new business opportunities through market research, competitor analysis and industry research, and provide relevant recommendations and insights.
Assist in business development initiatives and strategic plans to support business growth, revenue generation and new client or partnership opportunities.
Prepare business proposals, presentations and other materials for client pitches, strategic discussions, internal briefings and management meetings.
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Prepare Sales Quotations & Proposals – Prepare quotations, proposals, package details and pricing based on client requirements and events.
Handle Client Enquiries – Respond to customer enquiries through phone, WhatsApp, email or other communication channels and provide information on catering services and packages.
Coordinate Catering Orders & Events – Coordinate confirmed orders, event details, menus, quantities, delivery requirements and special requests with the relevant departments.
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