Provide post-sales technical support and develop support strategies for new products.
Apply in-depth technical knowledge and product expertise to investigate and resolve escalated product issues.
Engage directly with customers when required and provide advanced internal support to Field Service Engineers, Remote Support Engineers, and customer contact centre personnel.
...
Provide post-sales technical support and develop support strategies for new products.
Apply in-depth technical knowledge and product expertise to investigate and resolve escalated product issues.
Engage directly with customers when required and provide advanced internal support to Field Service Engineers, Remote Support Engineers, and customer contact centre personnel.
...