Communication
Multitasking
independent
CRM (Customer Relationship Management)
Strong technical troubleshooting and problem-solving skills
Basic networking and IT knowledge
Microsoft Office Suite (Word
Excel
PowerPoint) proficiency
+7
Posted
2 days ago
Boleh Sembang
Anda hanya boleh sembang dengan majikan selepas memohon kerja ini.
Communication
Multitasking
independent
CRM (Customer Relationship Management)
Strong technical troubleshooting and problem-solving skills
Basic networking and IT knowledge
Microsoft Office Suite (Word
Excel
PowerPoint) proficiency
Communication
Multitasking
independent
CRM (Customer Relationship Management)
Strong technical troubleshooting and problem-solving skills
Basic networking and IT knowledge
Microsoft Office Suite (Word
Excel
PowerPoint) proficiency
+7
Posted
a month ago
Boleh Sembang
Anda hanya boleh sembang dengan majikan selepas memohon kerja ini.
Spearhead, coordinate, and communicate between the client/product team, management team, software technical team, UI/UX team, and quality assurance team.
Strong stakeholder management is a must. Ability to manage challenges internally and externally, build and maintain good working rapport with clients.
Working as a team as well as working independently to deliver the assigned projects.
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Scope / (Content Leadership): Oversees initiatives or streams with autonomy, coordinating complexity and scale. Defines and leads analysis efforts across highly ambiguous spaces, navigates complex frameworks, and delegates work while managing the quality of business analysis content
Accountability / Problem Solving: Leads the analysis of business problems, defining the problem space and driving comprehensive root cause analysis that may span organizational boundaries. Proactively prevents scope creep, manages the complexity of various scopes of change, and is ultimately accountable for business analysis deliverables ensuring alignment with broader organizational objectives
Stakeholder Management: Identifies and engages key stakeholders, including management, across organizational boundaries. Shapes strategy as a trusted advisor to leadership, actively navigates conflicts to achieve alignment, and empowers teams in stakeholder management
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Develop and maintain the QHSE MS in accordance with the ISO 9001, ISO 14001 and ISO 45001 management system standards.
Ensure proper maintenance of the ISO certifications via systematic control of all levels of documents (Level 1, 2 and 3), planning and coordination of internal and external audits, progress tracking and management of internal and external audit actions and timely renewal of all ISO certifications.
Become the Group Document Controller and manage good document control systems to ensure all levels of documentation related to the plants or Company subsidiaries’ operations are properly authorised for enforcement, continually reviewed and updated.
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At least bachelor's degree in technology/ Business-related fields
More than 5 years relevant work experience as Salesforce Technical Consultant
IT background with experience in Salesforce CRM and Salesforce CRM Analytics; exposure in SAP ERP is a plus. Salesforce modules involved include, but are not limited to Sales Cloud, Sales Planning, Territory Planning and Enterprise Territory Management
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Lead and supervise a team of system engineers and executives to ensure high performance, technical capability, and service delivery standards.
Manage annual departmental budgeting, including CAPEX and OPEX planning, to control infrastructure expenditure and align resources with operational priorities.
Ensure infrastructure services meet or exceed agreed SLAs and OLAs to maintain service reliability and business continuity.
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Provide support to Finance users on system-related issues, including application maintenance, setup & configuration, data migration, and minor enhancements.
Provide third-level (L3) resolution, and prepare documentation, system manuals, and procedures.
Provide functional support during month-end and year-end activities.
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Assist the Business Transformation Manager in driving process standardization, project implementation, and documentation, ensuring project goals and timelines are met.
Conduct requirement gathering, process analysis, and Fit-Gap analysis,
collaborating with Subject Matter Experts and technical teams to design ‘To-Be’ solutions.
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Gather & Define Requirements: Work closely with business leaders to understand and document their needs through interviews, workshops, and data analysis.
Analyze & Prioritize: Transform requirements into detailed specifications, ensuring they align with our strategic business objectives.
Design Solutions: Stay current with industry trends and collaborate with our technical teams to develop and propose effective solutions.
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Security Operations: Manage high-volume enterprise security requests, including policy exceptions, whitelisting, access-related reviews, and operational security support.
Technical Defence: Support endpoint security, internet security, email security, data protection, vulnerability management, and enterprise application security across corporate environments.
Automation & Efficiency: Use scripting, workflow automation, and GenAI tools to improve security operations and reduce repetitive manual tasks.
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Provide support to Finance users on system-related issues, including application maintenance, setup & configuration, data migration, and minor enhancements.
Provide third-level (L3) resolution, and prepare documentation, system manuals, and procedures.
Provide functional support during month-end and year-end activities.
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Execute and own delivery of assigned system, process, and data-related activities and initiatives end-to-end, including day-to-day operations, project workstreams, and defined improvement efforts.
Ensure timely execution, stakeholder alignment, and adherence to governance and compliance requirements.
Provide end-user support and enablement across regulatory systems and processes, including
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Workforce & Resource Analytics: Own and maintain the unit's comprehensive global workforce data baseline (internal FTEs, external partners, location strategies, and capacity scaling models) while ensuring absolute data consistency
Financial Planning & Budget Tracking: Support budget planning, forecasting, and planned-vs-actual cost tracking. You will reconcile data across sustainment and program lines, investigate variances, and prepare reports that withstand executive scrutiny
Leadership Reporting: Prepare and quality-assure recurring status reports, KPI dashboards, and critical decision-support materials for the ERP Leadership Team and governance bodies
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Manage implementation and development of Procurement Digital Transformation initiatives
Manage stakeholder engagement across Procurement, IT, Finance, and external partners to ensure successful delivery of transformation initiatives and sustained business value
Co-lead to drive the overall Procurement Digital Transformation strategy and roadmap, ensuring alignment of systems, processes, and data with Procurement and organizational objectives.
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