- Responsible for the daily operation and maintenance of production-related systems, including upstream and downstream processes, document systems, equipment, and quality modules. Ensure 24/7 system stability, timely issue resolution, and user support.
- Act as the interface with business departments to gather and manage production-related requirements. Propose solutions on appropriate platforms and lead the full lifecycle of requirements, including task creation, review, testing, release, and post-implementation support.
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