Focus on the Family Malaysia (FOFM) is a not-for-profit organisation dedicated to helping families thrive. Since 1997, we provide relevant, reliable and reproducible programmes, trusted resources, and family counselling services that strengthen relationships in marriage, parenting, and youth. We partner with like-minded individuals and organisations to nurture, support, and protect time-honoured values and the institution of the family – because we believe strong families build strong communities.
We are looking for a hands-on and resourceful IT & Systems Lead to independently manage and strengthen FOFM’s technology environment. This role oversees IT systems, supports day-to-day technology needs, and drives practical improvements across infrastructure, CRM capabilities, digital operations, and systems integration. The ideal candidate enjoys a broad scope of responsibilities and is passionate about using technology to enable smarter, more effective ways of serving our mission.
Model & Prompt Engineering: Design, test, and iterate prompts that improve reasoning, factuality, and user experience.
Agentic AI Frameworks: Build, manage and orchestrate agentic workflows involving tool calling, reasoning loops, memory management, skills orchestration, and multi-step task execution.
AI Safety & Reliability: Implement guardrails, monitoring, and validation mechanisms to ensure AI systems remain safe, reliable, and ethically grounded
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Perform maintenance and repairs to the mechanical, plumbing, structural, furniture, fire, life safety, and control systems. Keep facility and building systems up to applicable standards as assigned.
Comply with all applicable codes, regulations, governmental agency, and company directives related to building operations and work safety.
Maintain an energy management program. Ensure all systems operate in the most efficient manner.
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Provide technical support by responding to customer requirements with detailed analysis of security system design, including system architecture, hardware selection, and integration approach
Develop design proposals, system layouts, and compliance with project specifications to meet customer needs
Work closely with Sales, Engineering, and Operations teams to align solutions, costing, and delivery feasibility
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Provide technical support by responding to customer requirements with detailed analysis of security system design, including system architecture, hardware selection, and integration approach
Develop design proposals, system layouts, and compliance with project specifications to meet customer needs
Work closely with Sales, Engineering, and Operations teams to align solutions, costing, and delivery feasibility
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Monitor daily performance of solar PV assets including generation, availability, performance ratio (PR), specific yield, and plant efficiency.
Track actual plant performance against budget, forecast, PPA guarantees, and financial model assumptions.
Perform daily monitoring of SCADA systems, inverters, weather stations, meters, and communication systems to identify abnormalities and performance losses.
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Support serviceable Schneider equipment including but not limited to: electrical switchgear, protection relays, PLCs, HMIs, Gateway, Servers, Communication, Networking in ENMCS & IMCS environment.
Properly document, label, and return all defective parts utilized in the repair of equipment to the designated disposal/repair location.
Develop innovative solutions to more complex technical problems that arise during start-up.
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Define, evaluate, and implement complex OT security concepts into actionable controls, aligned with IEC 62443, NIST, and regulatory requirements across industrial environments
Drive continuous improvement of OT security architecture, including network segmentation and secure design principles for IT/OT identity split, central remote access solution for third-party vendors, device hardening, threat and detection response capabilities
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Bachelor’s degree in Instrumentation, Electrical, Electronics or Mechanical Engineering, or a related field.
At ABB, we help industries run leaner and cleaner—and every person here makes that happen. You’ll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.
Bachelor’s degree in Instrumentation, Electrical, Electronics or Mechanical Engineering, or a related field.
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Drive BMS growth in the data center sector by engaging early with key consultants, EPCs, and owners, positioning JCI cooling solutions in design/specifications, and influencing hyperscaler regional teams to secure procurement and pre‑qualification.
Achieve assigned annual sales and gross margin targets
Prepare technical proposals, system designs, tenders and quotations
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Familiar and able to design Security System and other ELV System such as BMS, Intercom etc.
Establish and maintain appropriate relationships with customers, enabling the company to be active & leading, speedy response time, highly profitable, excellent payment collection position at all time.
External communication with customers, consultants, general contractor, supervision, design institute and other construction units, manage site activities to ensure compliance to quality standards.
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Drive BMS growth in the data center sector by engaging early with key consultants, EPCs, and owners, positioning JCI cooling solutions in design/specifications, and influencing hyperscaler regional teams to secure procurement and pre‑qualification.
Achieve assigned annual sales and gross margin targets
Prepare technical proposals, system designs, tenders and quotations
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Agentic AI ArchitectureDesign and implement production-grade agentic systems using models such as Claude. Agent orchestration, tool calling, function calling, multi-agent architectures, planning and task decomposition, agent memory, context management, state machines and workflow engines, long-running agents, human-in-the-loop systems, autonomous execution, recovery and retry mechanisms, observability, and evaluation. You understand the difference between LLM → Agent → Workflow → Autonomous System, and when each is appropriate.
Agentic Loops & Self-OptimizationA major part of the role is building closed-loop systems: Goal → Plan → Execute → Observe → Evaluate → Learn → Re-plan → Execute. Systems that evaluate their own outputs, detect failed actions, identify root causes, adjust strategies, optimize prompts and tool selection, keep what works, roll back what does not, and improve over time. Reflection, critique, self-evaluation, feedback loops, reward signals, evaluation frameworks, automated experimentation, memory, retrieval, state management.
Claude / LLM EngineeringDeep practical experience with Claude/Anthropic APIs is highly desirable. Tool use, structured outputs, streaming, context management, prompt engineering, system prompts, long-context workflows, model routing, token optimization, latency and cost optimization, context compression, agent memory, LLM evaluation. Experience with other frontier models (OpenAI, Gemini, Llama or equivalent) is a plus.
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Lead technical engagement with clients - Represent the company as the primary technical point of contact throughout discovery calls, site assessments, and solution walkthroughs, building the credibility that moves deals forward.
Translate technical capability into commercial value - Articulate how drone dock, quadruped/humanoid robotics, and RaaS solutions address specific client operational challenges, enabling the sales team to sell with confidence and precision.
Own end-to-end solution design - Assess client requirements and architect the corresponding hardware, software, and connectivity solution, working closely with engineering to validate technical feasibility before commitment.
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Build and lead the project delivery function: hire, mentor, and manage project managers; set delivery standards, playbooks, and KPIs.
Own portfolio-level delivery — timelines, budgets, quality — across all concurrent AI Vision, system integration, and enterprise deployment projects.
Personally lead the largest, most complex programs: CCTV / video surveillance rollouts, multi-site on-premise server and software deployments, and agentic AI initiatives (multi-agent orchestration systems, natural-language query layers over real-time vision event data, LLM tool-use and automation).
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Collaborate with the sales team and lead deep-dive sessions with customers to understand their current infrastructure, pain points, and future goals, and translate them into technical solutions.
Conduct live product demonstrations, presentations, and manage Proof of Concept (PoC) evaluations to prove the value of proposed solutions.
Provide pre-sales support, including preparing bill of materials, technical proposals, and technical specifications.
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Lead end-to-end project delivery, from technical discovery and solution scoping through on-premise deployment and final handover.
Work hands-on with CCTV / video surveillance environments — IP cameras, NVRs, video management systems (VMS), and live video feeds — to plan and execute AI Vision deployments across client sites.
Plan and oversee on-premise server and software deployment: hardware sizing, Linux environments, containers (Docker), networking, and security considerations, in partnership with our engineers.
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Collaborate with the sales team and lead deep-dive sessions with customers to understand their current infrastructure, pain points, and future goals, and translate them into technical solutions.
Conduct live product demonstrations, presentations, and manage Proof of Concept (PoC) evaluations to prove the value of proposed solutions.
Provide pre-sales support, including preparing bill of materials, technical proposals, and technical specifications.
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