Introduction

MasterPiece Tailor carries a proud legacy rooted in Penang’s textile industry since the 1920s, beginning with Parmanands, a trusted household name known for quality and excellence. Our distinguished clientele included Malaysia’s first Prime Minister, Tunku Abdul Rahman, the Sultan of Kedah, the Raja Muda of Perlis, and the Empress of Iran.

In 1998, MasterPiece Tailor was established with a dedicated focus on bespoke clothing. Building on generations of heritage, we specialise in crafting personalised, tailor-made garments with meticulous attention to detail, ensuring every creation is truly a masterpiece.

RESPONSIBILITIES:

1. Customer Service

- Greet customers warmly and assist them in finding suitable clothing and accessories.

- Understand customers' preferences and provide personalised recommendations.

- Handle customer enquiries, complaints, and concerns promptly and professionally to ensure a positive shopping experience.

2. Sales

- Actively engage with customers to achieve or exceed monthly sales targets.

- Demonstrate product knowledge to communicate the features and benefits of various products effectively.

- Assist customers with purchasing decisions by providing accurate information on pricing, sizes, colours, and product availability.

3. Measurements and Fittings (Optional)

- Taking customer measurements and conducting fittings for bespoke clothing or alterations is an added advantage but not a requirement.

- Assist with fittings and communicate customer requirements to the tailor, where applicable.

4. Inventory Management

- Monitor stock levels and replenish merchandise as needed.

- Conduct regular inventory counts and ensure merchandise is well organised.

- Report inventory discrepancies or shortages to management.

5. Visual Merchandising

- Create attractive merchandise displays to showcase products and encourage sales.

- Ensure products are neatly arranged and correctly priced.

- Update displays regularly to highlight new arrivals and seasonal collections.

6. Operational Support

- Assist with store opening and closing procedures, cash reconciliation, and maintaining store cleanliness.

- Follow company policies and procedures for cash handling, returns, exchanges, and store security.

- Collaborate with team members to achieve store goals and objectives.

7. Continuous Learning

- Stay updated on fashion trends, industry developments, and product knowledge through training and independent learning.

- Seek feedback from customers and colleagues to improve performance and develop professionally.

8. Safety and Compliance

- Maintain a safe and clean working environment in accordance with health and safety guidelines.

- Comply with relevant laws and regulations, including consumer protection and data privacy requirements.

REQUIREMENTS:

- Passion for fashion.

- Proven retail sales experience.

- Previous experience in a tailoring boutique is an added advantage.

- Flexibility to work retail hours (Sunday to Friday, 11:00 AM – 8:00 PM).

- Ability to work in a fast-paced environment.

- Strong organisational skills and attention to detail.

- Excellent communication and interpersonal skills.

- Strong customer service skills and a sales-driven mindset.

Job Type: Full-time

Pay: RM1,800.00 - RM5,000.00 per month

Benefits:

Free parking
Opportunities for promotion
Professional development

Experience:

Boutique Sales: 3 years (Preferred)

Language:

English (Preferred)
Bahasa (Preferred)

Work Location: In person

Tailor Jobs in Kelana Jaya - November 2026 - Urgent Hiring

Manage Alert

Boutique Sales Assistant (Retail Sales - Bespoke Fashion - High Commission)