We are looking for an experienced After-Sales Supervisor to lead our HVAC service team in Malaysia.
The successful candidate will be responsible for managing daily after-sales operations, providing technical support, coordinating with customers and the China headquarters, and ensuring excellent service quality.
This role plays a key part in enhancing customer satisfaction, improving service efficiency, and supporting the company's business growth.
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Developing consultative relationships designed to ensure that the customer experience is at the forefront of all business decisions
Achieve a variety of objectives for the assigned district by collaborating effectively to improve the fixed operations overall customer experience, retention, and profitability.
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