Act as the Tier 3 technical escalation point for complex enterprise issues involving Vertex AI, Gemini, Gemini Enterprise, and Vertex AI Agent Builder.
Serve as a subject matter expert and technical support on Quantum solutions, focusing on the challenges and complexities of managing the tsunami of unstructured data, associated technical workflows and the intricacies of media workflows. Provide guidance on solution implementation and ensure optimal performance.
Objective: The Executive (Engineer), Technical is responsible for executing, coordinating, and supervising the department’s operations in alignment with the company’s objectives and vision. The role encompasses product design and development, testing, troubleshooting, process and quality improvement, and the resolution of engineering-related issues. The position is also responsible for ensuring that products meet the required quality, reliability, performance, and technical standards while supporting continuous improvement and operational efficiency.
Client Engagement & Lead Generation: Assist in identifying potential clients, following up on incoming inquiries, and maintaining long-term relationships with contractors, consultants, and facility owners.