Sales Targets: Achieving sales targets by developing and directing effective sales channels.
Interaction: Plan and conduct sales visits and customer calls to build and maintain relationships with existing clients and expand the customer base.
Demonstrations: Provide product demonstrations and maintenance services to clients, ensuring they have a comprehensive understanding of our solutions.
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Grow B&R's complete product portfolio by identifying and pursuing new and existing sales opportunities, achieving sales budgets at key accounts, and developing targeted strategies to expand the customer base through cold calling, enquiry generation, and marketing initiatives.
Understand customer requirements and market trends to define and develop the best technical solutions for applications, conduct in-depth technical presentations and discussions, and negotiate and finalize deals in coordination with the internal B&R team for seamless execution.
Provide exceptional sales support to existing customers, introduce new products and technical training offerings, follow up on purchase orders, dispatches, payments, and rental materials, and organize workflows and meetings to consistently meet customer deadlines.
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Communicate with global customers in English via email, live chat, and phone to maintain and enhance the corporate brand image.
Handle first-level escalated technical issues, collaborate with R&D teams to drive problem resolution, and improve customer satisfaction.
Provide on-site technical support and agent assistance to the overseas call center team, resolving complex product-related technical issues to enhance service quality.
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Communicate with global customers in English via email, live chat, and phone to maintain and enhance the corporate brand image.
Handle first-level escalated technical issues, collaborate with R&D teams to drive problem resolution, and improve customer satisfaction.
Provide on-site technical support and agent assistance to the overseas call center team, resolving complex product-related technical issues to enhance service quality.
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Responsible as Technical Operation Engineer, DC Operations, you will be the point of contact for customer request which covers all M&E works or any other related request.
To prepare scope of work for vendor to quote for additional request
Work closely with the Sales team to understand and define client’s key business drivers and requirements
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Install, maintain, and repair electrical and electronic equipment at client sites, ensuring compliance with safety standards and technical specifications
Conduct regular inspections and preventive maintenance on systems to identify potential issues before they escalate
Troubleshoot technical faults and malfunctions, diagnosing root causes and implementing effective solutions
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Yunxu Technology (M) Sdn Bhd is seeking a skilled and dedicated Maintenance Engineer to join our team in Johor Bahru, Johor. This is a full-time position where you will play a crucial role in maintaining and restoring our electrical and electronic equipment to optimal working condition. As a Repair Engineer, you will be responsible for diagnosing faults, performing repairs, and ensuring that all devices meet our rigorous quality standards before being returned to service. This position is essential to our operations, directly contributing to customer satisfaction and the reliability of our product offerings.