Drive BMS growth in the data center sector by engaging early with key consultants, EPCs, and owners, positioning JCI cooling solutions in design/specifications, and influencing hyperscaler regional teams to secure procurement and pre‑qualification.
Achieve assigned annual sales and gross margin targets
Prepare technical proposals, system designs, tenders and quotations
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Maintain and perform necessary support at customer site, such as troubleshooting, corrective and preventive maintenance, and installation hardware and software modification
Provide service training to the customer and peers
Serve as the senior (L3) escalation point for application incidents and change requests that require code-level fixes on the Mendix Low-Code Platform.
Perform thorough investigation and root cause analysis of reported issues, and design and implement code changes to resolve bugs and deliver small change requests (CRs).
Coordinate and execute deployments of fixes and changes, ensuring releases do not disrupt the client's ongoing project team, timelines, or environments.
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Education & Experience: Bachelor's Degree in Electronic Engineering or relevant discipline fresh graduate, OR, Diploma in Electronic Engineering or relevant discipline + minimum 2-4 years working experience in electronic component sales may be considered. Experience in handling regional business is a plus.
Capable to do design-in and spec-in to R&D engineers.
Handle walk-in, incoming call and email enquiries from the sales force, demonstrating excellent customer service skills to meet and exceed customer expectations.
Follow up on and resolve complaints, ensuring satisfactory closure within the agreed service standards.
Work closely with team members and leaders to achieve quality outcomes and productivity targets.
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Team leadership by manage and mentor the networking pre-sales team, overseeing resource allocation, workload distribution, and technical enablement to ensure peak departmental productivity.
Technical strategy, serve as the Subject Matter Expert (SME) for high-complexity enterprise and Data Center networking, providing consultative services and high-level architectural design.
Solution Design & BOM. Oversee the preparation of comprehensive technical proposals, accurate Bill of Materials (BOM), and sophisticated solution architectures for large-scale projects and public sector tenders.
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We exist to replace outdated, cumbersome legacy systems with intelligent, engineer-informed workflows built on modern AI—designed to work the way real users actually want it to work.
To establish Trackem as the preferred solution for tracking actions across major EPCIC project in Asia-Pac, Middle East & Africa
Similarly, to capture the independent operator & contractor market by providing better alternatives for Action Tracking, Incident Management, MOCs & PTW :: replacing those complex and expensive legacy tools
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Drive BMS growth in the data center sector by engaging early with key consultants, EPCs, and owners, positioning JCI cooling solutions in design/specifications, and influencing hyperscaler regional teams to secure procurement and pre‑qualification.
Achieve assigned annual sales and gross margin targets
Prepare technical proposals, system designs, tenders and quotations
...
Collaborate with the sales team and lead deep-dive sessions with customers to understand their current infrastructure, pain points, and future goals, and translate them into technical solutions.
Conduct live product demonstrations, presentations, and manage Proof of Concept (PoC) evaluations to prove the value of proposed solutions.
Provide pre-sales support, including preparing bill of materials, technical proposals, and technical specifications.
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Collaborate with the sales team and lead deep-dive sessions with customers to understand their current infrastructure, pain points, and future goals, and translate them into technical solutions.
Conduct live product demonstrations, presentations, and manage Proof of Concept (PoC) evaluations to prove the value of proposed solutions.
Provide pre-sales support, including preparing bill of materials, technical proposals, and technical specifications.
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System Monitoring: Assist in tracking daily solar plant performance and alarms , verifying inverter statuses , and supporting engineers with Low Peak Performance (LPP) data analysis.
Field & Preventive Support: Assist engineers with on-site inspections, cleaning supervision, electrical component checks, and tool/PPE preparation.
Documentation & Claims: Assist in drafting preventive maintenance reports, updating internal platform logs, and compiling documentation/photos for insurance or warranty cases.
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