Are you passionate about technology and delivering exceptional customer experiences?
Review all necessary information including site specifications and conditions prior to installation, develop installation plan, prepare product and necessary tools, verify delivery compliance, in order to allow the installation of the product and/or system to be performed with the maximum customer satisfaction and cost efficiency. In the case of installation by certified Barco dealers, provides technical support and training in addition to dealer’s formal Barco training, and assists in the installation to enable the dealer’s team to perform professional installations.
Resolves any issues, provides technical support and expertise, in order to obtain customer acceptance and satisfaction. Provides feedback to the service requester on the status of the problem, take corrective actions and anticipates resolution time and estimated cost. Reports discrepancies from customer upon completion of installation or support operations, in order to give valuable feedback to management and to participate in the improvement of the process and of the products....
Company Description FAETH Asia is part of a leading global plant engineering firm serving the semiconductor engineering sector. The company designs and builds turnkey plants, modules, and systems, backed by over 15 years of experience and deep process expertise. FAETH delivers tailored plastic and stainless steel solutions for supply and disposal systems in chip production, photovoltaics, and LED facilities. Customers from pharmaceuticals, biotechnology, and other industries also rely on FAETH’s engineered solutions. With headquarters in Germany and Asia, the company offers high levels of vertical integration and prefabrication capacity, including for clean room environments.
JOB DESCRIPTION
This is a full-time, on-site Project Engineer role based in Penang, Bandar Prai....