Responsible for bridging the gap between the technical aspects of the company's products and the marketing strategies to promote them in Malaysia, Indonesia, Singapore, Australia and New Zealand.
Developing technical marketing content, collaborating with product development teams, and providing technical expertise to support sales and marketing efforts in Malaysia, Indonesia, Singapore, Australia and New Zealand.
Effectively communicating the technical value propositions of the company’s products to customers and stakeholders in Malaysia, Indonesia, Singapore, Australia and New Zealand.
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Documentation Control: Maintain, organize, and update all technical records, including blueprints, process sheets, engineering changes (ECRs/ECOs), and maintenance logs, ensuring compliance and easy access.
Data Management: Accurately enter and manage data related to production performance, quality checks, and process variables into the relevant enterprise or manufacturing execution systems (ERP/MES).
Logistics & Scheduling: Coordinate the procurement of technical supplies and spare parts; manage departmental calendars, schedules, and prepare routine reports and presentations for the engineering team.
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Join our growing commercial team and help deliver innovative engineering, laboratory, and industrial solutions to clients across the Oil & Gas, Energy, Research, and Industrial sectors.
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Drive growth of existing Specialty Chemicals Industry (SCI) accounts while delivering strong after-sales support to retain and deepen long-term customer relationships
Actively explore new markets and develop new customer accounts to expand DKSH's commercial footprint across designated territories
Promote and manage the full range of assigned products within designated territories, ensuring broad market penetration and high levels of customer satisfaction
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Support the commercial team in managing customer enquiries, quotations, orders, and follow-up activities, ensuring timely and accurate responses throughout the sales cycle
Act as the key liaison between customers and cross-functional teams including Customer Service, Regulatory Affairs, Supply Chain, Warehouse, Logistics, Finance, and Principals to enable smooth and efficient order execution
Prepare quotations, specifications, Certificates of Analysis (COA), Safety Data Sheets (SDS), Halal documentation, regulatory documents, and commercial documentation to support sales activities
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Proactively design, configure, and optimize the Jira Service Management (JSM) Assets / Insight database structure (object schemas, attributes, references, and object types) to establish a highly reliable Configuration Management Database (CMDB).
Drive the automated discovery and seamless import of Configuration Items (CIs) into the Jira CMDB from external sources using REST APIs, discovery tools, and integration plugins.
Integrate CMDB CIs directly with JSM incident, problem, change, and request management workflows to power automated impact analysis, root-cause investigations, and rapid change approvals.
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