Lead and manage a team of technical personnel, including Team Leaders, Field Service Engineers and Technical Customer Service Coordinator ensuring effective service coverage across Malaysia.
Mentor and coach Team Leaders to strengthen technical capabilities, leadership skills, and the effective resolution of technical issues and customer complaints.
Oversee Malaysia technical service operations, ensuring timely response, continuous improvement of high customer service standards, and excellent customer satisfaction.
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Conducts farm visit and assist in farm audit to check for compliance to work procedure.
Assist Veterinarian manager to manage crisis during disease outbreak, such as disease diagnosis & recommending appropriate control measures.
Assists Veterinarian Manager in developing, writing and translating SOP to document best practices and ensure compliance with statutory regulations.
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Assistant Technical Manager (Medical & Laboratory Equipment)Company : Anugerah Saintifik Sdn. Bhd. (ASSB) — Puchong, Selangor
Please do not apply if you do not meet the minimum requirements below (degree in a relevant engineering/technical discipline + 3–5 years hands-on medical/laboratory equipment servicing experience).
Applications that don't meet these two criteria will not be shortlisted.
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Own a vertical end-to-end — outcomes and metrics, a backlog prioritised by value / risk / dependency / strategic priority, acceptance criteria crisp enough to build and test against.
Shape the technical design with engineering — system boundaries, money-movement correctness (idempotency, ledgering, reconciliation), third-party-rail reliance and rail-down behaviour, failure/retry/refund paths, security, latency, scalability, recovery.
Make hard trade-offs across correctness, speed, cost, reliability and UX — and defend them to an engineering, compliance or ops lead who pushes back.
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Perform the management of the overall project planning from initiation, planning, execution, monitoring & control to closure of the project/s
Works with internal sales team, pre-sales, legal team to develop the project scope of work, statement of work and/or project definition document deem necessary for Ensign InfoSecurity to client project management engagement.
Defines the roles and responsibilities of all parties involved in the project for customers, management team, project team, principal, partners, and others affected by the project.
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Provide technical support to the operations team for the production of specialty fats products, including Palm Mild Fraction (PMF), Margarine, Shortening, and Vegetable Ghee.
Assist in developing and optimising product recipes and process parameters for specialty fats production to achieve the required product functionality and quality.
Support process optimisation across fractionation and finished product lines, including crystallisation control, cooling profiles, blending, and texturisation.
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IFRS compliance: Ensure the Group’s financial statements comply with IFRS accounting standards.
Financial reporting: Prepare accounting memos on initial classification and measurement for newly identified accounting issues.
Quarter-end closing: Support the quarter-end closing process by ensuring all accounting items relating to significant transactions and the valuation of financial instruments are accurately recorded and reported.
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Manage key customer accounts and relationships with consistency and professionalism, ensuring sales objectives are met and customer satisfaction is maintained
Monitor the achievement of sales targets and proactively identify and propose business development plans across priority customers, key projects, and untapped customer segments
Conduct market surveys and analyze competitor trends, customer developments, and industry challenges to support informed commercial decision-making
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Manage the operating Innovation Center (InnoC) budget and costs in accordance with annual allocation to ensure efficient and responsible use of resources
Monitor product formulation guidelines and procedure compliance to drive improvements in existing products, reduce costs, enhance performance, and simplify manufacturing processes
Manage product formulation across laboratory-scale and pilot-scale testing to deliver reliable and high-quality technical outcomes for customers
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Key participant in a small project or phases of a larger project
Organizes activities of project team, identifying appropriate resources needed, and developing schedules to ensure timely completion of project
Must be familiar with system scope and project objectives, as well as the role and function of each team member, in order to effectively coordinate the activities of the team. Create project plans, communication plans, and all standard project documentation to ensure organization of the project team
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Program Leadership: Manage end-to-end technical programs for manufacturing capability deployment, including NPI and product development initiatives.
Volume Readiness: Ensure manufacturing sites are prepared to support ramp plans, including capacity modeling, equipment readiness, staffing, and process maturity.
Manufacturing Readiness: Oversee installation and integration of systems such as orbital welding, electropolish, and test infrastructure across multiple sites.
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