RESPONSIBILITIES & DUTIES

Act as the primary liaison between the company, customers and suppliers on quality-related matters, ensuring clear and timely communication.
Prepare, compile and provide internal and customer reports, quality data and relevant documentation as required.
Lead and coordinate improvement actions for internal and customer complaints to address quality issues and support continuous improvement.
Plan and manage manpower allocation and daily work arrangements within the QA Department to ensure smooth and effective operations.
Assist in managing QA documentation, records and quality-related requirements to ensure proper document control and readiness for audits.
Support the QA team in preparing and coordinating for customer and ISO audits, including the necessary documentation and records.
Work closely with relevant departments, customers and suppliers to follow up on quality issues and ensure timely resolution.
Perform other quality-related duties and responsibilities as assigned by management from time to time.

SKILL REQUIREMENTS

Good knowledge and understanding of Quality Assurance (QA) activities and processes.
Strong leadership and people management skills, with good discipline, accountability and a positive working attitude.
Proficient in Microsoft Office applications, particularly for preparing reports and managing quality data.
Strong organizational, analytical and problem-solving skills, with the ability to manage multiple tasks effectively.
Excellent communication and interpersonal skills, with the confidence to communicate with internal teams, customers and suppliers.
Able to read and understand basic engineering drawings.
Knowledge of IATF 16949, ISO 9001 and ISO 14001 will be an added advantage.
Good command of English, both written and spoken.

COMPETENCY LEVEL REQUIREMENTS

Bachelor’s Degree in Mechanical Engineering or equivalent.
Minimum 2 years of relevant working experience, preferably in Quality Assurance or a related manufacturing environment.
Strong interest and willingness to take ownership of quality-related activities, customer requirements and continuous improvement.
Willing to work in Tampoi, Johor Bahru, Johor.

Pay: RM2,500.00 - RM2,800.00 per month

Benefits:

Work Location: In person

Technical Officer Jobs in Tampoi - October 2026 - Urgent Hiring

QUALITY ASSURANCE TECHNICAL OFFICER