Project Management
Technical Consulting
Engineering Design
Problem Solving
Risk Assessment
Client Communication
Team Collaboration
Budget Management
Quality Control
Site Supervision
Provide first- and second-level application and technical support for the PeopleQuest HRMS platform through phone, email, remote connection, and on-site visits when required.
Investigate, troubleshoot, and resolve customer incidents within agreed service-level agreements, ensuring all cases are properly documented, tracked, and closed.
Collaborate with the Quality Assurance, Product, and Development teams to reproduce issues, identify root causes, and deliver system fixes or workarounds.
...
Project Management
Technical Consulting
Engineering Design
Problem Solving
Risk Assessment
Client Communication
Team Collaboration
Budget Management
Quality Control
Site Supervision
Provide first- and second-level application and technical support for the PeopleQuest HRMS platform through phone, email, remote connection, and on-site visits when required.
Investigate, troubleshoot, and resolve customer incidents within agreed service-level agreements, ensuring all cases are properly documented, tracked, and closed.
Collaborate with the Quality Assurance, Product, and Development teams to reproduce issues, identify root causes, and deliver system fixes or workarounds.
...
Project Management
Technical Consulting
Engineering Design
Problem Solving
Risk Assessment
Client Communication
Team Collaboration
Budget Management
Quality Control
Site Supervision
Install, configure, and maintain IT hardware and software, including servers, network equipment, digital signage systems, and interactive technologies.
Deploy and configure Led Display, interactive smartboard, digital signage and similar solutions for clients.
Provide Level 1 and Level 2 support to resolve hardware, software, issues for internal and external stakeholders.
...