Assist in the installation, configuration, testing, and maintenance of voice telecommunication solutions such as Cloud PBX, On-Premise IP PBX, SIP Trunk, and Media Gateway.
Provide first-level technical support and troubleshoot voice-related technical issues.
Perform on-site service visits, maintenance, and system deployment when required.
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Provide hands-on technical support for the installation, setup, commissioning, buy-off, upgrading, troubleshooting, repair and preventive maintenance of sensor products at customer sites, both locally and overseas.
Conduct product demonstrations and provide training to customers on the proper operation, maintenance and application of sensor products.
Respond promptly to customer enquiries and technical issues, identify root causes and implement corrective actions within the required timeframe.
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Xylem is a Fortune 500 global water solutions company dedicated to advancing sustainable impact and empowering the people who make water work every day. As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world's most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.
Job Summary:
The Sales & Service Engineer – Treatment Southeast Asia is responsible for supporting the growth and execution of Xylem's treatment business across Southeast Asia, with primary focus on Wallace & Tiernan (W&T) chlorination systems, Leopold filtration systems, and Neptune Benson filtration technologies.
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