Serve as the face of IT, building rapport across teams and delivering an exceptional, world-class customer service experience both locally and remotely.
Drive Specification Influence: Build strong relationships with consultants, planners, and design firms to position Siemens as the preferred partner for smart building solutions, ensuring our products and systems are specified in major projects.
Develop and maintain strong relationships with key accounts—architects, interior designers, developers, and other specifiers—to have Formica products selected for projects.
Own the end-to-end recruitment process for technical positions across Engineering, Product, Data, AI, Machine Learning, Infrastructure, DevOps, Cybersecurity, QA, and related functions.
Serve as Incident Commander for major incidents — coordinating cross-functional response teams, driving investigation, making escalation decisions, and ensuring incidents are resolved within SLA targets.
Drive growth of existing Specialty Chemicals Industry (SCI) accounts while delivering strong after-sales support to retain and deepen long-term customer relationships
Responsible as Technical Operation Engineer, DC Operations, you will be the point of contact for customer request which covers all M&E works or any other related request.
Own the end-to-end recruitment process for technical positions across Engineering, Product, Data, AI, Machine Learning, Infrastructure, DevOps, Cybersecurity, QA, and related functions.
Keep coffee machines and outlet equipment running safely and reliably by installing and setting up equipment at new outlets, carrying out scheduled preventive maintenance and routine servicing, and responding to breakdowns and ad hoc repair requests at existing stores.
Act as the technical counterpart to the sales team for hyperscale accounts, supporting opportunity development through technical and execution alignment.
Successfully resolve technical issues (hardware and software) from incoming internal or external businesses and end user's contacts and proactive notification systems.
Product Support: Becoming an expert in our product suite and working hands-on with Microsoft technologies – including SharePoint, Office 365, Azure, SQL Server, Window Server, and IIS. Supporting our customers by providing solutions that resolve and simplify complex technical issues in the Microsoft Cloud. Analyzing and troubleshooting software issues through the use of internal logging and development resources.
Own the end-to-end recruitment process for technical positions across Engineering, Product, Data, AI, Machine Learning, Infrastructure, DevOps, Cybersecurity, QA, and related functions.
Execute technical qualification, planning and development of technical solutions for pre-deals, as the Technical Solutions Manager and/or Head of Department may direct