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Technical Support Engineer Jobs in Bandar Kuala Lumpur - September 2026 - Urgent Hiring
Showing 190 jobs results for
"technical support engineer"
in Bandar Kuala Lumpur
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MYR3,000 - MYR4,000 Per Month
KL City
- Serve as the first point of contact for customers seeking technical assistance over the phone or email
- Handle all incidents and request by escalating tickets to the right channel
- Perform remote troubleshooting through diagnostic techniques and pertinent questions ...
Posted
13 days ago
Undisclosed
KL City
- End-to-End Case Resolution: Execute standard operating procedures discipline for incoming ticket resolutions to meet strict SLA targets (Response & Resolution Time).
- Intake & Technical Analysis: Collect comprehensive technical data (photos, videos, chronology) from customers to diagnose root causes accurately.
- Remote Solution Architecture: Formulate step-by-step troubleshooting guidelines and provide remote diagnostic guidance/product education as the priority first step to optimize resolution speed. ...
Posted
24 days ago
Undisclosed
- Review daily price change updates issued by HQ Merchandising and ensure all POP cards and shelf tags are updated accurately and promptly.
- Replace and manage all promotional tags, ensuring correct implementation for both start and end of promotions.
- Ensure all displayed prices match system pricing at all times. ...
Posted
15 days ago
Undisclosed
KL City
- End-to-End Case Resolution: Execute standard operating procedures discipline for incoming ticket resolutions to meet strict SLA targets (Response & Resolution Time).
- Intake & Technical Analysis: Collect comprehensive technical data (photos, videos, chronology) from customers to diagnose root causes accurately.
- Remote Solution Architecture: Formulate step-by-step troubleshooting guidelines and provide remote diagnostic guidance/product education as the priority first step to optimize resolution speed. ...
Posted
24 days ago
Undisclosed
KL City
- Key Responsibilities:1.Provide end-user support for hardware and software issues, helping resolve productivity challenges.2.Maintain and troubleshoot issues related to hardware, software, and network connectivity.3.Serve as the main point of contact for helpdesk requests and provide timely resolutions.4.Document IT processes and coordinate user training as needed.5.Manage IT hardware assets, maintain inventory records, and coordinate IT asset audits with related teams.6.Oversee office networking, including managing firewalls and switches.7.Maintain virtualization environments and manage virtual machine (VM) allocation.8.Require the ability to independently maintain Microsoft 365-related, including but not limited to account maintenance, SharePoint maintenance, email management, license assignment, and log-related inquiries.9.Take on additional tasks assigned by the IT Manager or Office Manager.
- Qualifications:1.Proven experience in IT support, system administration, or a similar role.2.Knowledge of network infrastructure (e.g., firewall, switches) and virtualization environments.3.Cloud operation skillset and experience is preferred.4.Strong troubleshooting skills with hardware, software, and network issues.5.Experience with Active Directory, Azure AD,M365 and managing account operations.6.Excellent communication skills and the ability to coordinate training for end-users.7.Detail-oriented with experience in asset management and documentation.8.Have a good sense of security operation and change management process.
- Education: Bachelor and above ...
Posted
16 days ago
Undisclosed
KL City
- End-to-End Case Resolution: Execute standard operating procedures discipline for incoming ticket resolutions to meet strict SLA targets (Response & Resolution Time).
- Intake & Technical Analysis: Collect comprehensive technical data (photos, videos, chronology) from customers to diagnose root causes accurately.
- Remote Solution Architecture: Formulate step-by-step troubleshooting guidelines and provide remote diagnostic guidance/product education as the priority first step to optimize resolution speed. ...
Posted
24 days ago
MYR3,600 - MYR5,000 Per Month
KL City
- Perform 2nd level support to business applications (ERP, POS, CRM, B2B, etc).
- Maintaining and support data integration between business application in SQL, etc.
- Assist, develop and support web portal (reporting/mini application) and integration program in ASP/VB.Net. ...
Posted
16 days ago
Undisclosed
KL City
- End-to-End Case Resolution: Execute standard operating procedures discipline for incoming ticket resolutions to meet strict SLA targets (Response & Resolution Time).
- Intake & Technical Analysis: Collect comprehensive technical data (photos, videos, chronology) from customers to diagnose root causes accurately.
- Remote Solution Architecture: Formulate step-by-step troubleshooting guidelines and provide remote diagnostic guidance/product education as the priority first step to optimize resolution speed. ...
Posted
25 days ago
Undisclosed
KL City
- End-to-End Case Resolution: Execute standard operating procedures discipline for incoming ticket resolutions to meet strict SLA targets (Response & Resolution Time).
- Intake & Technical Analysis: Collect comprehensive technical data (photos, videos, chronology) from customers to diagnose root causes accurately.
- Remote Solution Architecture: Formulate step-by-step troubleshooting guidelines and provide remote diagnostic guidance/product education as the priority first step to optimize resolution speed. ...
Posted
25 days ago
Undisclosed
KL City
- End-to-End Case Resolution: Execute standard operating procedures discipline for incoming ticket resolutions to meet strict SLA targets (Response & Resolution Time).
- Intake & Technical Analysis: Collect comprehensive technical data (photos, videos, chronology) from customers to diagnose root causes accurately.
- Remote Solution Architecture: Formulate step-by-step troubleshooting guidelines and provide remote diagnostic guidance/product education as the priority first step to optimize resolution speed. ...
Posted
25 days ago
Undisclosed
KL City
- End-to-End Case Resolution: Execute standard operating procedures discipline for incoming ticket resolutions to meet strict SLA targets (Response & Resolution Time).
- Intake & Technical Analysis: Collect comprehensive technical data (photos, videos, chronology) from customers to diagnose root causes accurately.
- Remote Solution Architecture: Formulate step-by-step troubleshooting guidelines and provide remote diagnostic guidance/product education as the priority first step to optimize resolution speed. ...
Posted
a month ago
Undisclosed
KL City
- End-to-End Case Resolution: Execute standard operating procedures discipline for incoming ticket resolutions to meet strict SLA targets (Response & Resolution Time).
- Intake & Technical Analysis: Collect comprehensive technical data (photos, videos, chronology) from customers to diagnose root causes accurately.
- Remote Solution Architecture: Formulate step-by-step troubleshooting guidelines and provide remote diagnostic guidance/product education as the priority first step to optimize resolution speed. ...
Posted
a month ago
Undisclosed
KL City
- Provide comprehensive support for SharePoint environments, ensuring timely resolution of open tickets.
- Perform PowerShell scripting for system enhancements and automation tasks.
- Share knowledge and provide guidance to team members to foster continuous learning. ...
Posted
8 days ago
Undisclosed
KL City
- Provide first and second-level support for application-related issues, ensuring timely resolution.
- Diagnose and resolve software application problems, collaborating with cross-functional teams when necessary.
- Utilize diagnostic tools and logs to identify root causes of issues and implement effective solutions. ...
Posted
19 days ago
MYR3,500 - MYR4,200 Per Month
KL City
- Flexible schedule
- Professional development
- Role Purpose ...
Posted
9 days ago
Undisclosed
KL City
- Provide L1/L2 desktop and laptop support to end users.
- Troubleshoot hardware, software, operating system, and connectivity issues.
- Install, configure, and maintain Windows desktops/laptops and applications. ...
Posted
20 days ago
Undisclosed
KL City
- Prepare, schedule, coordinate and monitor the assigned engineering projects.
- Interact and liaise with contractors, clients, government officials, consultants, designers and suppliers on all aspects related to any project.
- Perform overall quality control of the work (budget, schedule, plans, personnel’s performance) and report regularly on project status. ...
Posted
20 days ago
Undisclosed
KL City
- Team Lead: Serve as the primary technical lead, responsible for task prioritization, workload management, and providing technical direction for the IT team.
- Mentorship: Provide guidance, training, and oversight for junior team members supporting internal IT and security operations.
- Collaboration: Partner with internal stakeholders, management, and external vendors to deliver scalable, business-aligned technology solutions. ...
Posted
20 days ago
Undisclosed
KL City
- End-to-End Case Resolution: Execute standard operating procedures discipline for incoming ticket resolutions to meet strict SLA targets (Response & Resolution Time).
- Intake & Technical Analysis: Collect comprehensive technical data (photos, videos, chronology) from customers to diagnose root causes accurately.
- Remote Solution Architecture: Formulate step-by-step troubleshooting guidelines and provide remote diagnostic guidance/product education as the priority first step to optimize resolution speed. ...
Posted
a month ago
MYR14,000 - MYR15,000 Per Month
KL City
- Opportunities for promotion
- Professional development
- Strong hands-on experience with Linux/Unix. ...
Posted
20 days ago
MYR4,500 - MYR6,000 Per Month
KL City
- System Management Oversight: Manage the system management units, including servers, networks, infrastructure, IT operations, endpoint management, and cybersecurity.
- IT Request Delegation: Delegate IT tickets and requests among team members, ensuring follow-through and timely resolution.
- Inventory Management: Monitor and maintain up-to-date information regarding IT inventory for efficient deployment and installation. ...
Posted
20 days ago
Undisclosed
KL City
- End-to-End Case Resolution: Execute standard operating procedures discipline for incoming ticket resolutions to meet strict SLA targets (Response & Resolution Time).
- Intake & Technical Analysis: Collect comprehensive technical data (photos, videos, chronology) from customers to diagnose root causes accurately.
- Remote Solution Architecture: Formulate step-by-step troubleshooting guidelines and provide remote diagnostic guidance/product education as the priority first step to optimize resolution speed. ...
Posted
a month ago
Undisclosed
KL City
- End-to-End Case Resolution: Execute standard operating procedures discipline for incoming ticket resolutions to meet strict SLA targets (Response & Resolution Time).
- Intake & Technical Analysis: Collect comprehensive technical data (photos, videos, chronology) from customers to diagnose root causes accurately.
- Remote Solution Architecture: Formulate step-by-step troubleshooting guidelines and provide remote diagnostic guidance/product education as the priority first step to optimize resolution speed. ...
Posted
a month ago
Undisclosed
KL City
- End-to-End Case Resolution: Execute standard operating procedures discipline for incoming ticket resolutions to meet strict SLA targets (Response & Resolution Time).
- Intake & Technical Analysis: Collect comprehensive technical data (photos, videos, chronology) from customers to diagnose root causes accurately.
- Remote Solution Architecture: Formulate step-by-step troubleshooting guidelines and provide remote diagnostic guidance/product education as the priority first step to optimize resolution speed. ...
Posted
a month ago
Undisclosed
KL City
- Support audits and verification processes related to software and data integrity.
- The Subsea Engineering IT Tool Administrator is responsible for managing, maintaining, and optimizing specialized engineering software and IT tools used in subsea and offshore projects. This role ensures seamless integration, user support, and compliance with company standards, enabling engineering teams to perform design and installation analysis efficiently.
- #dice
Posted
14 days ago
Undisclosed
KL City
- End-to-End Case Resolution: Execute standard operating procedures discipline for incoming ticket resolutions to meet strict SLA targets (Response & Resolution Time).
- Intake & Technical Analysis: Collect comprehensive technical data (photos, videos, chronology) from customers to diagnose root causes accurately.
- Remote Solution Architecture: Formulate step-by-step troubleshooting guidelines and provide remote diagnostic guidance/product education as the priority first step to optimize resolution speed. ...
Posted
a month ago
Undisclosed
KL City
- Tool Administration & Maintenance
- Install, configure, and maintain subsea engineering software (e.g., installation analysis tools, design packages).
- Manage software licenses, updates, and ensure compliance with vendor agreements. ...
Posted
15 days ago
Undisclosed
KL City
- End-to-End Case Resolution: Execute standard operating procedures discipline for incoming ticket resolutions to meet strict SLA targets (Response & Resolution Time).
- Intake & Technical Analysis: Collect comprehensive technical data (photos, videos, chronology) from customers to diagnose root causes accurately.
- Remote Solution Architecture: Formulate step-by-step troubleshooting guidelines and provide remote diagnostic guidance/product education as the priority first step to optimize resolution speed. ...
Posted
a month ago
Undisclosed
KL City
- Provide Level 1 IT support to end users.
- Install, set up, configure and upgrade desktops, laptops, software and related IT equipment.
- Troubleshoot common hardware, software, application, printer and connectivity issues. ...
Posted
15 days ago
Undisclosed
KL City
- End-to-End Case Resolution: Execute standard operating procedures discipline for incoming ticket resolutions to meet strict SLA targets (Response & Resolution Time).
- Intake & Technical Analysis: Collect comprehensive technical data (photos, videos, chronology) from customers to diagnose root causes accurately.
- Remote Solution Architecture: Formulate step-by-step troubleshooting guidelines and provide remote diagnostic guidance/product education as the priority first step to optimize resolution speed. ...
Posted
a month ago
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