- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
3 days
Technical Support Engineer Jobs in Cyberjaya - November 2026 - Urgent Hiring
Showing 8 jobs results for
"technical support engineer"
in Cyberjaya
- This position provides an important role in technical and interpersonal support to end-users and their associated equipment and applications.Under the overall supervision of the Group Lead, Global Service Desk and reporting directly to the Helpdesk Officer, and in close coordination with other teams in the Information Management and Technology (IMT) Department, the incumbent is responsible for providing IT technical support to client's end user community ensuring that all IT issues and service requests specific to client's systems are fulfilled, addressed, and/or resolved within agreed resolution times. He/she will respond to queries, resolve incidents and problems, and perform root cause analysis on information technology and business functional issues. This post provides an important role in technical and interpersonal support to client end-users and their associated equipment and applications.Functional knowledge & skills:
30+ days
- Recommend an appropriate course of action to resolve tickets or escalate accordingly
30+ days
- Provide basic remote and on-site technical support to clients.
30+ days
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
3 days
IT Technical Support (Resident Engineer)
- Certificate / Diploma / Degree in Computer / Information Technology (Hardware)
10 days
IT Technical Support (Resident Engineer)
- Certificate / Diploma / Degree in Computer / Information Technology (Hardware)
24 days
Internship IT Technical Support (Computer Hardware)
- Certificate, Diploma or Degree in Computer Science / IT Hardware related fields.
10 days