Provide first-level support for applications and platforms across SharePoint, Power Platform, low-code solutions, Azure AI applications, and Azure infrastructure.
Handle support tickets by performing troubleshooting, identifying root causes, and applying standard fixes.
Escalate unresolved or complex issues to the next support level with clear context, logs, and reproduction steps.
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Provide high-quality technical support and customer service to end users through effective communication (via phone, e-mail, and chat) and efficient troubleshooting
Resolve technical issues related to enterprise GIS servers using the right tools and other related technologies
Work well in a high energy, fast paced, enthusiastic, positive, and collaborative culture
...
Provide high-quality technical support and customer service to end users through effective communication (via phone, e-mail, and chat) and efficient troubleshooting
Resolve technical issues related to enterprise GIS servers using the right tools and other related technologies
Work well in a high energy, fast paced, enthusiastic, positive, and collaborative culture
...
As an intern with the DasOps Team, you will assist in bridging the gap between business needs and software development teams by gathering, analysing, and documenting requirements for new and existing software solutions.
This role supports the development of the lifecycle by contributing to user stories, workflows, and process improvements, ensuring that technical solutions align with business goals. The intern will gain hands-on experience in development methodologies, stakeholder communication, and software development processes. Need to have knowledge in:- Microsoft Net Core (C#) (intermediate)- Python (Django) (intermediate)- Microsoft SQL Server Studio (intermediate)- MySQL (intermediate)
As an intern with the DasOps Team, you will assist in bridging the gap between business needs and software development teams by gathering, analysing, and documenting requirements for new and existing software solutions.
This role supports the development of the lifecycle by contributing to user stories, workflows, and process improvements, ensuring that technical solutions align with business goals. The intern will gain hands-on experience in development methodologies, stakeholder communication, and software development processes. Applicants need to have knowledge in:- Python (Django) (intermediate)- Microsoft Net Core (C#) (intermediate)- Microsoft SQL Server Studio (intermediate)- MySQL (intermediate)