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Technical Support Jobs in Federal Territory - October 2026 - Urgent Hiring
Showing 373 jobs results for
"technical support"
in Federal Territory
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Manage Alert
Undisclosed
KL City
- Serve as the primary point of contact for Japanese-speaking customers in Rapsodo's Japan market
- Respond to and manage customer support enquiries through email, phone, chat, and ticketing systems
- Provide clear, accurate, and professional technical support in Japanese and English ...
Posted
a month ago
MYR1,800 - MYR2,600 Per Month
- Free parking
- We are looking for a highly capable IT support specialist to provide technical assistance to our staff. In this role, your duties will include ensuring optimal use of our hardware and software technologies, enhancing system performance, and securing data. You will also be required to advise on IT equipment upgrades.
- Pay: RM1,800.00 - RM2,600.00 per month ...
Posted
7 days ago
Undisclosed
KL City
- Key Responsibilities:1.Provide end-user support for hardware and software issues, helping resolve productivity challenges.2.Maintain and troubleshoot issues related to hardware, software, and network connectivity.3.Serve as the main point of contact for helpdesk requests and provide timely resolutions.4.Document IT processes and coordinate user training as needed.5.Manage IT hardware assets, maintain inventory records, and coordinate IT asset audits with related teams.6.Oversee office networking, including managing firewalls and switches.7.Maintain virtualization environments and manage virtual machine (VM) allocation.8.Require the ability to independently maintain Microsoft 365-related, including but not limited to account maintenance, SharePoint maintenance, email management, license assignment, and log-related inquiries.9.Take on additional tasks assigned by the IT Manager or Office Manager.
- Qualifications:1.Proven experience in IT support, system administration, or a similar role.2.Knowledge of network infrastructure (e.g., firewall, switches) and virtualization environments.3.Cloud operation skillset and experience is preferred.4.Strong troubleshooting skills with hardware, software, and network issues.5.Experience with Active Directory, Azure AD,M365 and managing account operations.6.Excellent communication skills and the ability to coordinate training for end-users.7.Detail-oriented with experience in asset management and documentation.8.Have a good sense of security operation and change management process.
- Education: Bachelor and above ...
Posted
7 days ago
Undisclosed
KL City
- Provide first and second-level technical support for PCs, laptops, peripherals, and standard business applications.
- Diagnose and resolve hardware, software, operating system, and connectivity issues in a timely manner.
- Install, configure, maintain, and upgrade laptops, desktops, and related equipment. ...
Posted
10 days ago
Netsynergy Solutions Sdn Bhd
MYR2,500 - MYR4,000 Per Month
KL City
- Opportunities for promotion
- Professional development
- IT support: 1 year (Required) ...
Posted
6 days ago
Undisclosed
KL City
- Product Support: Becoming an expert in our product suite and working hands-on with Microsoft technologies – including SharePoint, Office 365, Azure, SQL Server, Window Server, and IIS. Supporting our customers by providing solutions that resolve and simplify complex technical issues in the Microsoft Cloud. Analyzing and troubleshooting software issues through the use of internal logging and development resources.
- Customer Service: Utilizing your knowledge of our software to deliver effective resolutions and answers to customer issues and inquiries. Becoming a trusted customer advocate by ensuring we are prompt and professional with all engagements, whether by phone or email. Helping customers maximize their use of our products by overcoming any challenges throughout implementation and general use.
- Serving as the support contact for customers – regularly connecting via phone, email, and remote sessions ...
Posted
a month ago
Undisclosed
KL City
- Respond to customer inquiries and handle technical issues via phone, email, and chat in both Korean and English professionally with appropriate solutions effectively
- Coordinate with Japan IT team, HQ and other external parties to solve problems
- Troubleshoot and resolve hardware and software problems ...
Posted
a month ago
Undisclosed
KL City
- Monitor incoming requests and action cases.
- Classify cases correctly to meet SLA requirements.
- Manage assigned cases to resolution within SLA, keeping records up to date. ...
Posted
19 hours ago
Undisclosed
KL City
- Join the dynamic and collaborative team at Katalyst Data Management (KDM)! KDM is seeking an IT Support Technician in Kuala Lumpur, Malaysia to provide hands-on technical support to employees and operational teams across Katalyst’s Kuala Lumpur locations. This is an exciting opportunity to support reliable local technology operations while collaborating with global IT teams to resolve complex technical issues.
Posted
8 days ago
MYR2,000 - MYR2,800 Per Month
Bangsar South
- Candidate must possess at least a Professional Certificate, Diploma , Advanced / Higher / Graduate Diploma or Certificate in IT related field or equivalent
- Fluent in Bahasa Malaysia and English
- Fresh graduate is welcome to apply ...
Posted
8 days ago
Undisclosed
KL City
- Support meeting rooms, basic A/V and video conferencing setups as needed
- Basic networking knowledge including TCP/IP, LAN, WAN, Wi‑Fi, DNS, DHCP, DFS and Group Policy Objects (GPO)
- Automation and operations exposure such as IT Infrastructure Library (ITIL), PowerShell, Python or shell scripting ...
Posted
8 days ago
MYR2,200 - MYR2,400 Per Month
KL City
- Receive and manage IT incidents and service requests from clients/users.
- Provide first-level technical support through phone, email, WhatsApp or ticketing system.
- Record complete incident details and user information in the ticketing system. ...
Posted
8 days ago
MYR4,000 - MYR5,000 Per Month
KL City
- Provide fast, effective walk-up, desk-side, and remote technical support to internal employees.
- Manage, diagnose, and resolve Tier 1 incidents and service requests within agreed SLA timeframes using an ITSM platform (e.g., ServiceNow).
- Perform root-cause analysis for recurring issues and contribute to overall Problem Management efforts. ...
Posted
11 days ago
Undisclosed
KL City
- Collaborate with the APAC IT Support team to resolve technical issues and support business operations.
- Serve as the first point of contact for users seeking IT assistance across the Global region.
- Diagnose and troubleshoot hardware, software, network, email, and system-related issues. ...
Posted
12 days ago
Undisclosed
KL City
- Lead and oversee daily Backup & Archival operations, including team management and technical guidance.
- Design, implement, and maintain enterprise backup, archival, and storage solutions.
- Develop and manage backup, retention, disaster recovery (DR), and compliance policies. ...
Posted
a month ago
Undisclosed
KL City
- Product Support: Becoming an expert in our product suite and working hands-on with Microsoft technologies – including SharePoint, Office 365, Azure, SQL Server, Window Server, and IIS. Supporting our customers by providing solutions that resolve and simplify complex technical issues in the Microsoft Cloud. Analyzing and troubleshooting software issues through the use of internal logging and development resources.
- Customer Service: Utilizing your knowledge of our software to deliver effective resolutions and answers to customer issues and inquiries. Becoming a trusted customer advocate by ensuring we are prompt and professional with all engagements, whether by phone or email. Helping customers maximize their use of our products by overcoming any challenges throughout implementation and general use.
- Serving as the support contact for customers – regularly connecting via phone, email, and remote sessions ...
Posted
a month ago
Undisclosed
KL City
- Flexible working hours
- Medical coverage, with option to include dependants
- Extra leave for family and caregiving needs ...
Posted
a month ago
Undisclosed
KL City
- Identifies and resolves customer issues and enquires completely, accurately within the committed turnaround time and in accordance with ServiceDesk standards to ensure contact handling accuracy and operational effectiveness.
- Furnish and submit timely updates to customers on the status of outstanding issues within targeted Service Level
- Maintain ownership of cases and follow-up on reported issues until closure and gather accurate and complete relevant information is recorded. ...
Posted
2 days ago
MYR900 - MYR1,400 Per Month
- Cell phone reimbursement
- Gym membership
- Cell phone reimbursement ...
Posted
a day ago
Undisclosed
KL City
- Support Windows 10/11 devices, laptops, desktops, and peripherals.
- Administer and troubleshoot Microsoft Entra ID (Azure Active Directory), SCCM, Microsoft Intune, and Windows Autopilot.
- Manage Microsoft 365, Office 365, Microsoft Exchange, Active Directory, Group Policy, DNS, and DHCP. ...
Posted
6 days ago
Undisclosed
KL City
- K3 Advisory Group is a UK professional services firm with 1,200+ staff spanning corporate finance, tax, restructuring and insolvency, legal, financial planning and technology-enabled advisory services.
Posted
7 days ago
Undisclosed
KL City
- Act as first point of contact (Level 1) for IT incidents and service requests; triage, log and prioritise tickets in line with SLAs; escalate to Level 2, infrastructure and external providers as required.
- Provide remote support for hardware, software, Microsoft 365 (Outlook, Teams, SharePoint, Entra ID) and business applications including Turnkey IPS and Virtual Cabinet.
- Manage user account lifecycle: provisioning, access changes and de-provisioning in line with Access Control Policy and least-privilege principles. ...
Posted
7 days ago
Undisclosed
KL City
- Act as first point of contact (Level 1) for IT incidents and service requests; triage, log and prioritise tickets in line with SLAs; escalate to Level 2, infrastructure and external providers as required.
- Provide remote support for hardware, software, Microsoft 365 (Outlook, Teams, SharePoint, Entra ID) and business applications including Turnkey IPS and Virtual Cabinet.
- Manage user account lifecycle: provisioning, access changes and de-provisioning in line with Access Control Policy and least-privilege principles. ...
Posted
7 days ago
MYR900 - MYR1,400 Per Month
- Opportunities for promotion
- Professional development
- Job description ...
Posted
8 days ago
MYR2,500 - MYR3,500 Per Month
KL City
- IT support: 1 year (Required)
- Help desk: 1 year (Required)
- SLA Compliance: 1 year (Required) ...
Posted
8 days ago
MYR3,000 - MYR3,500 Per Month
KL City
- Provide Level 1 and Level 2 IT support through the ticketing system, phone, email, remote support tools, and onsite support.
- Diagnose and resolve hardware, software, operating system, network, printer, and application-related issues.
- Provide onsite technical support for desktops, laptops, printers, POS systems, and other IT equipment. ...
Posted
8 days ago
Undisclosed
KL City
- Act as a single point of contact to all users of Kerry ICT systems through a variety of ICT support channels
- Logging of all incidents accurately, ensuring all relevant information is obtained and recorded on incident logging software
- Deliver outstanding customer service standards by answering calls promptly, remain courteous and professional at all times ...
Posted
8 days ago
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