Technical Support Jobs in Federal Territory - October 2026 - Urgent Hiring

Showing 377 jobs results for "technical support" in Federal Territory
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KL City

  • Candidates should possess skills in Technical Support and Information Technology, with the ability to handle common hardware, software, and network issues.
  • Candidates should possess skills in Troubleshooting, including diagnosing problems, identifying root causes, and implementing effective solutions.
  • Candidates should possess skills in Service Desk and Help Desk Support, managing tickets, prioritizing requests, and delivering timely, customer-focused assistance. ...
Posted
a month ago

KL City

  • The IT Support Engineer / Junior Technologist is based in our Kuala Lumpur office and looks after IT for the 1000heads APAC business, roughly 40 people across Kuala Lumpur, Sydney, Melbourne and Tokyo. The role splits three ways: around 40% is day-to-day IT support for APAC, around 10% is working with our global IT team in London and covering the occasional out-of-hours request, and the remaining 50% is spent on regional technology projects alongside our Technical Director, AI Specialist and Full Stack Developer.
Posted
21 days ago

KL City

  • 2 to 4 years in an IT support or IT engineer role, ideally supporting more than one office
  • Strong troubleshooting across macOS and Windows
  • Confident with Microsoft 365 and Entra ID; working knowledge of Google Workspace ...
Posted
21 days ago

KL City

  • Strong Technical Support and Troubleshooting skills to resolve user issues efficiently.
  • Knowledge of Information Technology fundamentals, including hardware, software, and basic networking.
  • Experience with IT Service Management practices and ticketing systems. ...
Posted
25 days ago

KL City

  • Trusted Technology, Delivered with Integrity.
  • Base: Sungai Buloh, Selangor (Work Area cover Shah Alam , Putrajaya & Klang Valley)
  • Reporting To: Technical Manager ...
Posted
21 days ago

KL City

  • Answers and responds to inbound calls \chat\email from end-users regarding issues
  • Creates and documents all support calls from the user community into the service desk tracking software (ITSM tool)
  • Applies skills to resolve all technical trouble tickets at the service desk before referring to technical support ...
Posted
21 days ago

KL City

  • Technical Support & Troubleshooting:
  • Provide first and second-level support for application-related issues, ensuring timely resolution.
  • Diagnose and resolve software application problems, collaborating with cross-functional teams when necessary. ...
Posted
11 days ago

ServiceOne Solutions Malaysia Sdn Bhd

KL City

  • Effectively resolve Level 1.5 Service Desk technical queries as per the deliverables outlined
  • Lead, coach, and mentor a remote team of IT Service Desk Analysts providing technical support in both Japanese and English.
  • Provide remote support to Japanese and English user when connected by calls, email or chat when users are facing issue with their computer system. ...
Posted
a month ago

KL City

  • Lead, mentor, and develop the IT Service Desk team to ensure high performance and engagement.
  • Manage scheduling, workload distribution, and resource planning to meet service
  • Conduct regular performance reviews, set KPIs, and implement development ...
Posted
a month ago

KL City

  • IT support: 1 year (Required)
  • Help desk: 1 year (Required)
  • SLA Compliance: 1 year (Required) ...
Posted
a month ago

KL City

  • Act as the primary escalation point for all critical and high-priority IT incidents.
  • Lead and manage Service Desk (L1) operations across calls, emails, chat, and ticketing platforms.
  • Monitor, manage, and ensure adherence to SLA/OLA targets (response, resolution, backlog). ...
Posted
a month ago

KL City

  • Provide Level 1/Level 2 technical support for Windows desktops, laptops, workstations, printers, mobile devices, and peripherals.
  • Troubleshoot hardware, software, operating system, network, and application-related issues.
  • Perform installation, configuration, upgrading, imaging, and maintenance of PCs and laptops. ...
Posted
9 days ago

KL City

  • Manage and prioritize customer inquiries from various clients, ensuring timely and accurate responses
  • Bilingual support skills to accurately understand inquiries and responses in English and Japanese, and to accurately translate them into Japanese or English.
  • Compose thoughtful, personalized responses for a variety of end user requests ...
Posted
9 days ago

KL City

  • Job title : Cloud And Infrastructure Engineer (Service Desk Engineer)
  • Location : Kuala Lumpur, Malaysia
  • Salary : RM9,000 - RM10,000 ...
Posted
20 days ago

KL City

  • Provide Level 1 IT support to end users.
  • Install, set up, configure and upgrade desktops, laptops, software and related IT equipment.
  • Troubleshoot common hardware, software, application, printer and connectivity issues. ...
Posted
a month ago

KL City

  • Serve as the first point of contact for users seeking technical assistance via phone, email, chat, or ticketing systems.
  • Log, categorize, prioritize, and track incidents and service requests in accordance with established service management processes.
  • Diagnose and troubleshoot hardware, software, network, and application-related issues, escalating complex cases when necessary. ...
Posted
25 days ago

KL City

  • Lead, coach, and mentor a remote team of IT Service Desk Analysts providing technical support in both Japanese and English.
  • Monitor service desk ticket queues to ensure timely response, resolution, and closure of incidents and requests according to SLAs.
  • Act as the primary escalation point for complex or high-priority technical issues, collaborating with IT teams and stakeholders as needed. ...
Posted
25 days ago

KL City

  • Additional leave
  • Cell phone reimbursement
  • Flexible schedule ...
Posted
9 days ago

KL City

  • Additional leave
  • Cell phone reimbursement
  • Flexible schedule ...
Posted
9 days ago

KL City

  • Additional leave
  • Cell phone reimbursement
  • Flexible schedule ...
Posted
17 days ago

KL City

  • Lead the day-to-day operation of the APAC Service Desk and 2nd Line Support teams.
  • Ensure regional performance against agreed SLAs, KPIs, customer satisfaction targets, and operational objectives.
  • Deliver and uphold ERM's globally defined Service Delivery standards, processes, policies, and best practices. ...
Posted
a month ago

KL City

  • Technical Support & Troubleshooting:
  • Provide first and second-level support for application-related issues, ensuring timely resolution.
  • Diagnose and resolve software application problems, collaborating with cross-functional teams when necessary. ...
Posted
a month ago

KL City

  • Additional leave
  • Cell phone reimbursement
  • Flexible schedule ...
Posted
24 days ago

KL City

  • Diagnose and resolve intricate server and storage issues reported by on-site engineers .
  • Utilize diagnostic tools and methodologies to effectively determine the root causes of technical problems.
  • Provide expert advice and solutions for technical issues related to server and storage systems. ...
Posted
9 days ago

KL City

  • Diagnose and resolve intricate server and storage issues reported by on-site engineers .
  • Utilize diagnostic tools and methodologies to effectively determine the root causes of technical problems.
  • Provide expert advice and solutions for technical issues related to server and storage systems. ...
Posted
9 days ago

KL City

  • Diagnose and resolve intricate server and storage issues reported by on-site engineers .
  • Utilize diagnostic tools and methodologies to effectively determine the root causes of technical problems.
  • Provide expert advice and solutions for technical issues related to server and storage systems. ...
Posted
14 days ago

KL City

  • Diagnose and resolve intricate server and storage issues reported by on-site engineers.
  • Utilize diagnostic tools and methodologies to effectively determine the root causes of technical problems.
  • Provide expert advice and solutions for technical issues related to server and storage systems. ...
Posted
9 days ago

KL City

  • You’ll build solutions, provide technical guidance and advocate for the customer
  • Ensure AWS environments remain operationally healthy whilst reducing cost and complexity
  • Develop trusting relationships with customers, understanding their business needs and technical challenges ...
Posted
12 days ago

KL City

  • Diagnose and resolve intricate server and storage issues reported by on-site engineers .
  • Utilize diagnostic tools and methodologies to effectively determine the root causes of technical problems.
  • Provide expert advice and solutions for technical issues related to server and storage systems. ...
Posted
21 days ago

KL City

  • You’ll build solutions, provide technical guidance and advocate for the customer
  • Ensure AWS environments remain operationally healthy whilst reducing cost and complexity
  • Develop trusting relationships with customers, understanding their business needs and technical challenges ...
Posted
12 days ago