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Technical Support Jobs in Kuala Lumpur - August 2026 - Urgent Hiring
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Undisclosed
KL City
- Provide first-level technical support for hardware, software, network, and Microsoft 365-related issues.
- Assist with the setup, installation, configuration, and maintenance of computers, printers, and other IT equipment.
- Support user account administration, including account creation, access management, and password resets. ...
Posted
7 days ago
Undisclosed
KL City
- Provide technical assistance and support to customers and team members via phone, email, or chat.
- Troubleshoot software and hardware issues reported by team members and customer.
- Diagnose and resolve technical problems related to computer systems, software applications, and network connectivity. ...
Posted
12 days ago
Undisclosed
KL City
- Assist in monitoring, tracking, and updating customer support tickets to ensure timely resolution.
- Support the team in handling customer queries via email and internal communication channels under supervision.
- Perform initial troubleshooting of basic technical issues and escalate complex cases when necessary. ...
Posted
14 days ago
Undisclosed
KL City
- Your primary role is to provide Level 3/ Level 4 application support for designated customers and software applications, providing outstanding service and solutions to Octave’s customers through the handling of issues relating to the support of Octave’s Protect products and services.
- You will seek to resolve problems, with a customer service focus. This may include research, collaboration, learning and training of others via phone, email or in person. Part of a support team, you will share knowledge and challenge the status quo, looking to improve process and procedure to ensure customer satisfaction.
- Provide Level 2/3 technical support for business applications and systems ensuring SLAs are consistently met. ...
Posted
14 days ago
MYR2,000 - MYR3,000 Per Month
KL City
- Job Description
- Clinical Support
- - Assist healthcare professionals with the proper use of medical devices or clinical systems. ...
Posted
15 days ago
Undisclosed
KL City
- Complete technical tasks, assignments and provide technical solution to service centre via ticketing system within SLA.
- Track ticket status and make sure no missing SLA (service level agreement).
- To prepare daily and detailed technical support report. ...
Posted
2 days ago
Undisclosed
Kawasan Sekitar Kuala Lumpur
- Provide after-sales service support for Australian customers related to residential PV and ESS systems through telephone and email to achieve good customer satisfaction
- Provides initial commissioning plans, as well as coordinates commissioning activities for successful delivery
- Support the line manager to oversee residential PV and ESS systems support operations and handle escalation inquiries raised ...
Posted
16 days ago
Undisclosed
KL City
- Candidates should possess strong Technical Support and Troubleshooting skills for software and hardware systems.
- Candidates should possess solid Customer Support and Customer Satisfaction skills to manage inquiries and build long-term relationships.
- Candidates should possess good Analytical Skills to diagnose issues, interpret logs, and propose effective solutions. ...
Posted
16 days ago
MYR4,000 - MYR4,000 Per Month
WFH
KL City
- Receive call/digital interactions to assist customers and clients with technical issues arising from everyday computer use (desktop/laptop/tablet/other related devices).
- Determine the problem and provide a technical resolution within the contact or by dispatching for service.
- Resolve the cases from end to end, make follow up and regularly update the customers on the case progress. ...
Posted
2 days ago
Undisclosed
KL City
- Maintain deep communication application system knowledge in order to
- Support production Client Lifecycle Management Platform
- Support the continuous evolution of the platform in order to automate manual processes / actions. ...
Posted
4 days ago
Undisclosed
KL City
- Provides technical support for customers who are using or troubleshooting enterprise-class multi-tier software applications and/or solutions including cloud-based environments.
- Proactively communicates carefully and effectively with customers and experts across SAS during the problem resolution process. Accurately documents and specifies information in the case management system during the entire case life cycle.
- Routinely sets and manages internal and external expectations and project pressures at all levels of technical and business management including coordinating/managing problem escalation activities and communications (outside business hours for business-critical problems as appropriate). ...
Posted
4 days ago
Undisclosed
KL City
- Provide after-sales service support for Australian customers related to residential PV and ESS systems through telephone and email to achieve good customer satisfaction
- Provides initial commissioning plans, as well as coordinates commissioning activities for successful delivery
- Support the line manager to oversee residential PV and ESS systems support operations and handle escalation inquiries raised ...
Posted
16 days ago
Undisclosed
KL City
- Provides technical support for customers who are using or troubleshooting enterprise-class multi-tier software applications and/or solutions including cloud-based environments.
- Proactively communicates carefully and effectively with customers and experts across SAS during the problem resolution process. Accurately documents and specifies information in the case management system during the entire case life cycle.
- Routinely sets and manages internal and external expectations and project pressures at all levels of technical and business management including coordinating/managing problem escalation activities and communications (outside business hours for business-critical problems as appropriate). ...
Posted
5 days ago
Undisclosed
KL City
- Complete technical tasks, assignments and provide technical solution to service centre via ticketing system within SLA.
- Track ticket status and make sure no missing SLA (service level agreement).
- To prepare daily and detailed technical support report. ...
Posted
8 days ago
Undisclosed
KL City
- About the role
- We are looking for enthusiastic early-career IT Technical Support professionals (1–3 years of experience) with a strong foundation in the Korean language and a passion for technology. This role offers an exciting opportunity to further develop your career in the dynamic field of IT networking, where you will gain hands-on exposure to areas such as Collaboration, Enterprise Networking, Service Provider Networking, and Network Security while enhancing your technical and problem-solving skills.
- Key Responsibilities ...
Posted
6 days ago
Undisclosed
KL City
- Develop and deliver robot operation and maintenance training programs for dealers and customers
- Prepare training materials, operation manuals, certification assessments, and related documentation
- Conduct technical training sessions and provide operational guidance to users ...
Posted
7 days ago
Undisclosed
KL City
- Product Support: Becoming an expert in our product suite and working hands-on with Microsoft technologies – including SharePoint, Office 365, Azure, SQL Server, Window Server, and IIS. Supporting our customers by providing solutions that resolve and simplify complex technical issues in the Microsoft Cloud. Analyzing and troubleshooting software issues through the use of internal logging and development resources.
- Customer Service: Utilizing your knowledge of our software to deliver effective resolutions and answers to customer issues and inquiries. Becoming a trusted customer advocate by ensuring we are prompt and professional with all engagements, whether by phone or email. Helping customers maximize their use of our products by overcoming any challenges throughout implementation and general use.
- Serving as the support contact for customers – regularly connecting via phone, email, and remote sessions ...
Posted
18 days ago
Undisclosed
KL City
- Candidates should possess strong Technical Support and Troubleshooting skills to diagnose, resolve, and document issues efficiently.
- Candidates should possess solid Information Technology knowledge, including basic networking, operating systems, and common business applications.
- Candidates should possess clear and professional Communication skills to interact with non-technical users and cross-functional teams. ...
Posted
14 days ago
Undisclosed
KL City
- Provide prompt, professional, and accurate technical support to customers via various channels (e.g., ticketing system, email, chat, phone, video calls)
- Research, diagnose, troubleshoot, and identify solutions to resolve complex technical issues related to our SaaS platform, including configuration, usage, and integration challenges.
- Systematically investigate reported issues, reproduce problems in test environments, and identify root causes (product, integration, customization, user error). ...
Posted
16 days ago
Undisclosed
KL City
- Provide first and second-level support for application-related issues, ensuring timely resolution.
- Diagnose and resolve software application problems, collaborating with cross-functional teams when necessary.
- Utilize diagnostic tools and logs to identify root causes of issues and implement effective solutions. ...
Posted
7 days ago
Undisclosed
KL City
- Product Support: Becoming an expert in our product suite and working hands-on with Microsoft technologies – including SharePoint, Office 365, Azure, SQL Server, Window Server, and IIS. Supporting our customers by providing solutions that resolve and simplify complex technical issues in the Microsoft Cloud. Analyzing and troubleshooting software issues through the use of internal logging and development resources.
- Customer Service: Utilizing your knowledge of our software to deliver effective resolutions and answers to customer issues and inquiries. Becoming a trusted customer advocate by ensuring we are prompt and professional with all engagements, whether by phone or email. Helping customers maximize their use of our products by overcoming any challenges throughout implementation and general use.
- Serving as the support contact for customers – regularly connecting via phone, email, and remote sessions ...
Posted
11 days ago
INNOBIM CONSULTANCY SDN BHD
MYR2,500 - MYR4,000 Per Month
KL City
- Installing and configuring hardware and software components to ensure usability.
- Diagnose and perform advanced troubleshooting for software, hardware, and network problems.
- Setting up systems for employees. ...
Posted
12 days ago
Innobim Consultancy Sdn Bhd
MYR2,500 - MYR4,000 Per Month
KL City
- Installing and configuring hardware and software components to ensure usability.
- Diagnose and perform advanced troubleshooting for software, hardware, and network problems.
- Setting up systems for employees. ...
Posted
12 days ago
Transcosmos Malaysia Sdn Bhd
MYR3,000 - MYR3,600 Per Month
KL City
- Act as the main point of contact for customers via phone, live chat, and email
- Assist with account-related inquiries, including login issues, navigation, fund transfers, and payments
- Support customers with deposit accounts, credit card services, and fraud or scam-related concerns, including guidance on next steps ...
Posted
12 days ago
MISUMI MALAYSIA SDN BHD
MYR1,700 - MYR9,999 Per Month
KL City
- Support and propose application design to customers on-site
- Support Sales Team to handle customer’s technical queries or requirement
- Sales visits to customers on technical queries will be required. ...
Posted
12 days ago
Undisclosed
KL City
- Maintain advanced technical and business knowledge of communication/surveillance systems to ensure ongoing support for the production Surveillance Platform and its dependent applications.
- Drive the continuous evolution of the platform by automating manual processes and actions.
- Develop a thorough understanding of key surveillance objectives and translate them into effective technical solutions that align with business needs. ...
Posted
7 days ago
Undisclosed
KL City
- Deliver outstanding technical support via chats and emails;
- Manage customer support tickets and maintain a 24-hour response SLA;
- Attend regular engineering planning sessions to stay informed on upcoming releases, migrations and product changes; ...
Posted
7 days ago
Undisclosed
KL City
- *Job Title: Technical Support Engineer/Service Desk Analyst *
- *Location: KL,Malaysia*
- *Shift: Monday-Friday* ...
Posted
16 days ago
Undisclosed
KL City
- Communicate with global customers in English via email, live chat, and phone to maintain and enhance the corporate brand image.
- Handle first-level escalated technical issues, collaborate with R&D teams to drive problem resolution, and improve customer satisfaction.
- Provide on-site technical support and agent assistance to the overseas call center team, resolving complex product-related technical issues to enhance service quality. ...
Posted
9 days ago
Undisclosed
KL City
- Lead the APAC Technical Support team in delivering real-time support to SAMs, SPMs, FSEs, Parts, and Customers.
- Manage technical escalations, driving timely resolution in collaboration with Product Line, Engineering, and Global Technical teams.
- Ensure root cause analysis (RCA) and corrective actions are executed and shared to prevent repeat issues. ...
Posted
22 days ago
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