Technical Support Jobs in Wp Kuala Lumpur - October 2026 - Urgent Hiring

Showing 356 jobs results for "technical support" in Wp Kuala Lumpur
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AmIT Global Solutions Private Limited

KL City

  • Opportunities for promotion
  • Professional development
  • Strong hands-on experience with Linux/Unix. ...
Posted
9 days ago

SOGO (KL) Department Store Sdn Bhd

KL City

  • Perform 2nd level support to business applications (ERP, POS, CRM, B2B, etc).
  • Maintaining and support data integration between business application in SQL, etc.
  • Assist, develop and support web portal (reporting/mini application) and integration program in ASP/VB.Net. ...
Posted
9 days ago

KL City

  • Provide first-line technical support to our employees via the ticketing system.
  • Diagnose and resolve common hardware, software, and network-related issues.
  • Provide remote support across company locations and time zones using remote support tools and clear communication. ...
Posted
9 days ago

Gumption Solutions Sdn. Bhd.

KL City

  • Provide first-level IT support to employees for hardware, software, and network issues.
  • Set up new computers, accounts, and devices for employees.
  • Monitor system performance and report issues to senior IT or management. ...
Posted
9 days ago

KL City

  • Provide onsite and remote IT support to customers.
  • Set up and troubleshoot PCs, laptops, printers and peripheral devices.
  • Diagnose hardware faults and perform component replacement, upgrades and HDD/SSD cloning. ...
Posted
9 days ago

KL City

  • End-to-End Case Resolution: Execute standard operating procedures discipline for incoming ticket resolutions to meet strict SLA targets (Response & Resolution Time).
  • Intake & Technical Analysis: Collect comprehensive technical data (photos, videos, chronology) from customers to diagnose root causes accurately.
  • Remote Solution Architecture: Formulate step-by-step troubleshooting guidelines and provide remote diagnostic guidance/product education as the priority first step to optimize resolution speed. ...
Posted
22 days ago

KL City

  • End-to-End Case Resolution: Execute standard operating procedures discipline for incoming ticket resolutions to meet strict SLA targets (Response & Resolution Time).
  • Intake & Technical Analysis: Collect comprehensive technical data (photos, videos, chronology) from customers to diagnose root causes accurately.
  • Remote Solution Architecture: Formulate step-by-step troubleshooting guidelines and provide remote diagnostic guidance/product education as the priority first step to optimize resolution speed. ...
Posted
22 days ago

KL City

  • End-to-End Case Resolution: Execute standard operating procedures discipline for incoming ticket resolutions to meet strict SLA targets (Response & Resolution Time).
  • Intake & Technical Analysis: Collect comprehensive technical data (photos, videos, chronology) from customers to diagnose root causes accurately.
  • Remote Solution Architecture: Formulate step-by-step troubleshooting guidelines and provide remote diagnostic guidance/product education as the priority first step to optimize resolution speed. ...
Posted
22 days ago

KL City

  • End-to-End Case Resolution: Execute standard operating procedures discipline for incoming ticket resolutions to meet strict SLA targets (Response & Resolution Time).
  • Intake & Technical Analysis: Collect comprehensive technical data (photos, videos, chronology) from customers to diagnose root causes accurately.
  • Remote Solution Architecture: Formulate step-by-step troubleshooting guidelines and provide remote diagnostic guidance/product education as the priority first step to optimize resolution speed. ...
Posted
22 days ago

KL City

  • End-to-End Case Resolution: Execute standard operating procedures discipline for incoming ticket resolutions to meet strict SLA targets (Response & Resolution Time).
  • Intake & Technical Analysis: Collect comprehensive technical data (photos, videos, chronology) from customers to diagnose root causes accurately.
  • Remote Solution Architecture: Formulate step-by-step troubleshooting guidelines and provide remote diagnostic guidance/product education as the priority first step to optimize resolution speed. ...
Posted
22 days ago

KL City

  • Attractive remuneration and great perks
  • Comprehensive medical, insurance, and social security coverage
  • World-class workspaces ...
Posted
11 days ago

(Timesconsult) Times Management Consultancy Sdn. Bhd.

KL City

  • Customer Service
  • a) Performing excellent customer service with great selling up skill
  • b) Helping customer feel comfortable ...
Posted
13 days ago

KL City

  • Handle customer enquiries and policy-related matters accurately and promptly through various service channels, including inbound calls, walk-in customers, and non-voice platforms.
  • Perform administrative tasks related to customer enquiries and policy servicing, including issuing cover notes, processing policy renewals, updating payment records, issuing official receipts, processing NCD withdrawals, submitting policy cancellations, and other related activities with a high level of accuracy.
  • Liaise effectively with Service Centre team members and other internal departments to resolve customer enquiries and service requests in a timely manner. ...
Posted
13 days ago

KL City

  • You desire impactful work.
Posted
13 days ago

KL City

  • End-to-End Case Resolution: Execute standard operating procedures discipline for incoming ticket resolutions to meet strict SLA targets (Response & Resolution Time).
  • Intake & Technical Analysis: Collect comprehensive technical data (photos, videos, chronology) from customers to diagnose root causes accurately.
  • Remote Solution Architecture: Formulate step-by-step troubleshooting guidelines and provide remote diagnostic guidance/product education as the priority first step to optimize resolution speed. ...
Posted
24 days ago

AvePoint

KL City

  • Provide end-user support for hardware and software issues, helping resolve productivity challenges.
  • Maintain and troubleshoot issues related to hardware, software, and network connectivity.
  • Serve as the main point of contact for helpdesk requests and provide timely resolutions. ...
Posted
14 days ago

KL City

  • End-to-End Case Resolution: Execute standard operating procedures discipline for incoming ticket resolutions to meet strict SLA targets (Response & Resolution Time).
  • Intake & Technical Analysis: Collect comprehensive technical data (photos, videos, chronology) from customers to diagnose root causes accurately.
  • Remote Solution Architecture: Formulate step-by-step troubleshooting guidelines and provide remote diagnostic guidance/product education as the priority first step to optimize resolution speed. ...
Posted
24 days ago

KL City

  • End-to-End Case Resolution: Execute standard operating procedures discipline for incoming ticket resolutions to meet strict SLA targets (Response & Resolution Time).
  • Intake & Technical Analysis: Collect comprehensive technical data (photos, videos, chronology) from customers to diagnose root causes accurately.
  • Remote Solution Architecture: Formulate step-by-step troubleshooting guidelines and provide remote diagnostic guidance/product education as the priority first step to optimize resolution speed. ...
Posted
24 days ago

KL City

  • Desirable
  • •Exposure to SaaS ERP transformations, migrations, or major ERP implementation programs.
  • •Power Platform experience (Power Automate/Power Apps) and/or Power BI, SQL, data warehouse concepts, or relevant ERP reporting tools. ...
Posted
15 days ago

KL City

  • End-to-End Case Resolution: Execute standard operating procedures discipline for incoming ticket resolutions to meet strict SLA targets (Response & Resolution Time).
  • Intake & Technical Analysis: Collect comprehensive technical data (photos, videos, chronology) from customers to diagnose root causes accurately.
  • Remote Solution Architecture: Formulate step-by-step troubleshooting guidelines and provide remote diagnostic guidance/product education as the priority first step to optimize resolution speed. ...
Posted
25 days ago

KL City

  • Handle customer enquiries, complaints, returns, refunds, and exchanges.
  • Manage loyalty programmes, rewards, and promotional activities.
  • Coordinate value-added services such as engraving and gift wrapping. ...
Posted
16 days ago

KL City

  • End-to-End Case Resolution: Execute standard operating procedures discipline for incoming ticket resolutions to meet strict SLA targets (Response & Resolution Time).
  • Intake & Technical Analysis: Collect comprehensive technical data (photos, videos, chronology) from customers to diagnose root causes accurately.
  • Remote Solution Architecture: Formulate step-by-step troubleshooting guidelines and provide remote diagnostic guidance/product education as the priority first step to optimize resolution speed. ...
Posted
25 days ago

KL City

  • End-to-End Case Resolution: Execute standard operating procedures discipline for incoming ticket resolutions to meet strict SLA targets (Response & Resolution Time).
  • Intake & Technical Analysis: Collect comprehensive technical data (photos, videos, chronology) from customers to diagnose root causes accurately.
  • Remote Solution Architecture: Formulate step-by-step troubleshooting guidelines and provide remote diagnostic guidance/product education as the priority first step to optimize resolution speed. ...
Posted
25 days ago

KL City

  • Manage customer relationships and ensure high customer satisfaction.
  • Drive customer retention and contract renewals.
  • Identify upselling and cross-selling opportunities. ...
Posted
a month ago

KL City

  • End-to-End Case Resolution: Execute standard operating procedures discipline for incoming ticket resolutions to meet strict SLA targets (Response & Resolution Time).
  • Intake & Technical Analysis: Collect comprehensive technical data (photos, videos, chronology) from customers to diagnose root causes accurately.
  • Remote Solution Architecture: Formulate step-by-step troubleshooting guidelines and provide remote diagnostic guidance/product education as the priority first step to optimize resolution speed. ...
Posted
a month ago

KL City

  • End-to-End Case Resolution: Execute standard operating procedures discipline for incoming ticket resolutions to meet strict SLA targets (Response & Resolution Time).
  • Intake & Technical Analysis: Collect comprehensive technical data (photos, videos, chronology) from customers to diagnose root causes accurately.
  • Remote Solution Architecture: Formulate step-by-step troubleshooting guidelines and provide remote diagnostic guidance/product education as the priority first step to optimize resolution speed. ...
Posted
a month ago

KL City

  • Lead and maintain end-to-end IT operations including infrastructure, network, systems, endpoints, and security controls across Malaysia and China offices.
  • Provide regional IT support and coordination for China operations, including on-site support when required.
  • Support business-critical IT systems, ensuring high availability, performance, and security. ...
Posted
8 days ago

KL City

  • End-to-End Case Resolution: Execute standard operating procedures discipline for incoming ticket resolutions to meet strict SLA targets (Response & Resolution Time).
  • Intake & Technical Analysis: Collect comprehensive technical data (photos, videos, chronology) from customers to diagnose root causes accurately.
  • Remote Solution Architecture: Formulate step-by-step troubleshooting guidelines and provide remote diagnostic guidance/product education as the priority first step to optimize resolution speed. ...
Posted
a month ago

KL City

  • Provide comprehensive support for SharePoint environments, ensuring timely resolution of open tickets.
  • Perform PowerShell scripting for system enhancements and automation tasks.
  • Share knowledge and provide guidance to team members to foster continuous learning. ...
Posted
18 hours ago