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Technical Support Specialist Jobs in Wp Kuala Lumpur - September 2026 - Urgent Hiring
Showing 214 jobs results for
"technical support specialist"
in Wp Kuala Lumpur
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Undisclosed
KL City
- Application Support & Operations:
- Technical Project Delivery:Lead and execute technical projects, ensuring timely delivery and alignment with business goals. Oversee the implementation of application enhancements and new functionalities to improve system capabilities and user experience. Ensure delivery follows internal governance, security, architecture and change management processes. Track risks, dependencies, timelines, and stakeholder expectations.
- Application Standardization & Modernization:Develop and enforce standards for application architecture, coding, and deployment. Collaborate with internal teams and vendors to ensure consistency and adherence to best practices across all managed applications. Manage application technology lifecycle including framework upgrades, platform modernization, cloud migration, database upgrades and retirement of obsolete components. ...
Posted
18 days ago
MYR5,000 - MYR7,750 Per Month
KL City
- Perform Application Daily Health Check.
- Application performance monitoring/Event management using Dynatrace tool.
- Perform first contact resolution (FCR) for specific Request or Incident if applicable. ...
Posted
18 days ago
MYR7,300 - MYR7,300 Per Month
KL City
- Perform Application Daily Health Check
- Application performance monitoring/Event management using Dynatrace tool
- Perform first contact resolution (FCR) for specific Request or Incident if applicable ...
Posted
18 days ago
Undisclosed
KL City
- Lead the APAC Technical Support team in delivering real-time support to SAMs, SPMs, FSEs, Parts, and Customers.
- Manage technical escalations, driving timely resolution in collaboration with Product Line, Engineering, and Global Technical teams.
- Ensure root cause analysis (RCA) and corrective actions are executed and shared to prevent repeat issues. ...
Posted
18 days ago
Undisclosed
KL City
- Drive ongoing efforts to achieve a proactive approach.
- Deploy, upgrade, or migrate a specific Microsoft technology following proven best practices.
- Uncover the root cause of IT issues. ...
Posted
19 days ago
Undisclosed
KL City
- Working in a global team of technical support engineers, collaborating with colleagues in multiple time zones to provide best-in-class support services
- Acting as Level 2 point of contact for the business supporting a number of business-critical services and applications
- Prioritizing and resolving day-to-day systems issues and customer requests ...
Posted
22 days ago
Undisclosed
KL City
- Provide technical support and after-sales service assistance to authorized service centers and service partners.
- Respond to technical inquiries promptly and follow up to ensure effective issue resolution.
- Troubleshoot product issues and provide repair guidance for HVAC, refrigeration, and home appliance products. ...
Posted
22 days ago
Undisclosed
KL City
- Provide advanced L2/L3 support for enterprise applications (e.g., QMS, LMS, EAM) hosted on-premises and in the cloud (AWS/Azure).
- Troubleshoot complex application, infrastructure, and integration issues utilizing deep log file analysis and performance metrics.
- Administer and configure IIS / Windows Server environments for overlaying applications (app pool restarts, log management). ...
Posted
24 days ago
MYR7,300 - MYR7,300 Per Month
KL City
- Perform Application Daily Health Check
- Application performance monitoring/Event management using Dynatrace tool
- Perform first contact resolution (FCR) for specific Request or Incident if applicable ...
Posted
a month ago
Undisclosed
KL City
- Provide remote support for software and hardware desktop environments used by WellStat employees.
- Manage user permissions and access to desktop applications.
- Manage WellStat technical service partners supporting the Microsoft tenant and cybersecurity. ...
Posted
a month ago
MYR3,000 - MYR3,000 Per Month
KL City
- Bachelor's (Preferred)
- software programmer: 2 years (Preferred)
- Responsibilities: ...
Posted
2 days ago
Undisclosed
KL City
- Provide expert L2/L3 support specifically for Mendix-based enterprise solutions.
- Act as the internal Subject Matter Expert (SME) and mentor for the dedicated global Mendix team.
- Perform deep-dive troubleshooting and root-cause analysis on Mendix applications to resolve complex incidents. ...
Posted
14 days ago
Undisclosed
KL City
- Ensure value-added monitoring of Ceva products by conducting audits in the hatchery (via the C.H.I.C.K. Program application) and analyzing the results using appropriate digital tools.
- Share collected information with the Customer, and store it internally within Ceva for later projects.
- Perform product audits for Customers. ...
Posted
17 days ago
Undisclosed
KL City
- End-to-End Case Resolution: Execute standard operating procedures discipline for incoming ticket resolutions to meet strict SLA targets (Response & Resolution Time).
- Intake & Technical Analysis: Collect comprehensive technical data (photos, videos, chronology) from customers to diagnose root causes accurately.
- Remote Solution Architecture: Formulate step-by-step troubleshooting guidelines and provide remote diagnostic guidance/product education as the priority first step to optimize resolution speed. ...
Posted
3 days ago
Undisclosed
KL City
- End-to-End Case Resolution: Execute standard operating procedures discipline for incoming ticket resolutions to meet strict SLA targets (Response & Resolution Time).
- Intake & Technical Analysis: Collect comprehensive technical data (photos, videos, chronology) from customers to diagnose root causes accurately.
- Remote Solution Architecture: Formulate step-by-step troubleshooting guidelines and provide remote diagnostic guidance/product education as the priority first step to optimize resolution speed. ...
Posted
2 days ago
Undisclosed
KL City
- End-to-End Case Resolution: Execute standard operating procedures discipline for incoming ticket resolutions to meet strict SLA targets (Response & Resolution Time).
- Intake & Technical Analysis: Collect comprehensive technical data (photos, videos, chronology) from customers to diagnose root causes accurately.
- Remote Solution Architecture: Formulate step-by-step troubleshooting guidelines and provide remote diagnostic guidance/product education as the priority first step to optimize resolution speed. ...
Posted
2 days ago
Undisclosed
KL City
- End-to-End Case Resolution: Execute standard operating procedures discipline for incoming ticket resolutions to meet strict SLA targets (Response & Resolution Time).
- Intake & Technical Analysis: Collect comprehensive technical data (photos, videos, chronology) from customers to diagnose root causes accurately.
- Remote Solution Architecture: Formulate step-by-step troubleshooting guidelines and provide remote diagnostic guidance/product education as the priority first step to optimize resolution speed. ...
Posted
a day ago
Undisclosed
KL City
- End-to-End Case Resolution: Execute standard operating procedures discipline for incoming ticket resolutions to meet strict SLA targets (Response & Resolution Time).
- Intake & Technical Analysis: Collect comprehensive technical data (photos, videos, chronology) from customers to diagnose root causes accurately.
- Remote Solution Architecture: Formulate step-by-step troubleshooting guidelines and provide remote diagnostic guidance/product education as the priority first step to optimize resolution speed. ...
Posted
20 hours ago
Undisclosed
KL City
- End-to-End Case Resolution: Execute standard operating procedures discipline for incoming ticket resolutions to meet strict SLA targets (Response & Resolution Time).
- Intake & Technical Analysis: Collect comprehensive technical data (photos, videos, chronology) from customers to diagnose root causes accurately.
- Remote Solution Architecture: Formulate step-by-step troubleshooting guidelines and provide remote diagnostic guidance/product education as the priority first step to optimize resolution speed. ...
Posted
14 hours ago
Undisclosed
KL City
- End-to-End Case Resolution: Execute standard operating procedures discipline for incoming ticket resolutions to meet strict SLA targets (Response & Resolution Time).
- Intake & Technical Analysis: Collect comprehensive technical data (photos, videos, chronology) from customers to diagnose root causes accurately.
- Remote Solution Architecture: Formulate step-by-step troubleshooting guidelines and provide remote diagnostic guidance/product education as the priority first step to optimize resolution speed. ...
Posted
8 hours ago
Undisclosed
KL City
- End-to-End Case Resolution: Execute standard operating procedures discipline for incoming ticket resolutions to meet strict SLA targets (Response & Resolution Time).
- Intake & Technical Analysis: Collect comprehensive technical data (photos, videos, chronology) from customers to diagnose root causes accurately.
- Remote Solution Architecture: Formulate step-by-step troubleshooting guidelines and provide remote diagnostic guidance/product education as the priority first step to optimize resolution speed. ...
Posted
3 days ago
Undisclosed
KL City
- End-to-End Case Resolution: Execute standard operating procedures discipline for incoming ticket resolutions to meet strict SLA targets (Response & Resolution Time).
- Intake & Technical Analysis: Collect comprehensive technical data (photos, videos, chronology) from customers to diagnose root causes accurately.
- Remote Solution Architecture: Formulate step-by-step troubleshooting guidelines and provide remote diagnostic guidance/product education as the priority first step to optimize resolution speed. ...
Posted
4 days ago
Undisclosed
KL City
- End-to-End Case Resolution: Execute standard operating procedures discipline for incoming ticket resolutions to meet strict SLA targets (Response & Resolution Time).
- Intake & Technical Analysis: Collect comprehensive technical data (photos, videos, chronology) from customers to diagnose root causes accurately.
- Remote Solution Architecture: Formulate step-by-step troubleshooting guidelines and provide remote diagnostic guidance/product education as the priority first step to optimize resolution speed. ...
Posted
5 days ago
Undisclosed
KL City
- End-to-End Case Resolution: Execute standard operating procedures discipline for incoming ticket resolutions to meet strict SLA targets (Response & Resolution Time).
- Intake & Technical Analysis: Collect comprehensive technical data (photos, videos, chronology) from customers to diagnose root causes accurately.
- Remote Solution Architecture: Formulate step-by-step troubleshooting guidelines and provide remote diagnostic guidance/product education as the priority first step to optimize resolution speed. ...
Posted
5 days ago
Undisclosed
KL City
- End-to-End Case Resolution: Execute standard operating procedures discipline for incoming ticket resolutions to meet strict SLA targets (Response & Resolution Time).
- Intake & Technical Analysis: Collect comprehensive technical data (photos, videos, chronology) from customers to diagnose root causes accurately.
- Remote Solution Architecture: Formulate step-by-step troubleshooting guidelines and provide remote diagnostic guidance/product education as the priority first step to optimize resolution speed. ...
Posted
5 days ago
Undisclosed
KL City
- End-to-End Case Resolution: Execute standard operating procedures discipline for incoming ticket resolutions to meet strict SLA targets (Response & Resolution Time).
- Intake & Technical Analysis: Collect comprehensive technical data (photos, videos, chronology) from customers to diagnose root causes accurately.
- Remote Solution Architecture: Formulate step-by-step troubleshooting guidelines and provide remote diagnostic guidance/product education as the priority first step to optimize resolution speed. ...
Posted
6 days ago
Undisclosed
KL City
- End-to-End Case Resolution: Execute standard operating procedures discipline for incoming ticket resolutions to meet strict SLA targets (Response & Resolution Time).
- Intake & Technical Analysis: Collect comprehensive technical data (photos, videos, chronology) from customers to diagnose root causes accurately.
- Remote Solution Architecture: Formulate step-by-step troubleshooting guidelines and provide remote diagnostic guidance/product education as the priority first step to optimize resolution speed. ...
Posted
6 days ago
Undisclosed
KL City
- End-to-End Case Resolution: Execute standard operating procedures discipline for incoming ticket resolutions to meet strict SLA targets (Response & Resolution Time).
- Intake & Technical Analysis: Collect comprehensive technical data (photos, videos, chronology) from customers to diagnose root causes accurately.
- Remote Solution Architecture: Formulate step-by-step troubleshooting guidelines and provide remote diagnostic guidance/product education as the priority first step to optimize resolution speed. ...
Posted
6 days ago
Undisclosed
KL City
- End-to-End Case Resolution: Execute standard operating procedures discipline for incoming ticket resolutions to meet strict SLA targets (Response & Resolution Time).
- Intake & Technical Analysis: Collect comprehensive technical data (photos, videos, chronology) from customers to diagnose root causes accurately.
- Remote Solution Architecture: Formulate step-by-step troubleshooting guidelines and provide remote diagnostic guidance/product education as the priority first step to optimize resolution speed. ...
Posted
6 days ago
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