Conduct and provide assistance in field service activities for various types of air compressors, including start-ups, overhauls/repairs, maintenance, and troubleshooting.
Provide troubleshooting and technical support to channel partners and customers across Malaysia under the guidance of senior engineers or technical advisors from international
Follow up on customers’ warranty claims and provide support in resolving issues and/or recommending suitable solutions....
Sales Targets: Achieving sales targets by developing and directing effective sales channels.
Interaction: Plan and conduct sales visits and customer calls to build and maintain relationships with existing clients and expand the customer base.
Demonstrations: Provide product demonstrations and maintenance services to clients, ensuring they have a comprehensive understanding of our solutions....
• Bachelor's degree/Diploma in ANY Engineering field
• A year in HVAC
engineering or similar — fresh grads with relevant internship welcome
• Clear written and spoken English
• Follows procedures precisely
records exactly what you observe
• Confident with Microsoft Office
especially Excel
• Basic understanding of ISO 9001
14001 and 45001
⭐ Nice to have: CMMS experience · hands-on testing or lab experience · HVAC service or site exposure · familiarity with any ISO management system
Effectively manages technicians and advisors, to ensure team objectives are being carried out
Displays extensive working knowledge of industry standards and practices, including product details and company services offered
Offers exemplary customer service, including maintaining customer relationships and ensuring repeat customers by upselling products and services and taking care of any customer concerns or complaint quickly and professionally...
Advanced Cutting Tool Selection: Source advanced cutting tools based on process and design requirements.
Cutting Parameter Optimisation: Update cutting parameters and perform test cuts for new and existing tools to improve cutting speed and reduce tool wear....