Troubleshoot and resolve issues with Windows laptops and desktops, monitors, docking stations, mobile devices, printers, scanners, headsets and other peripherals (best-effort support for Mac devices)
Position SummaryThe Site Services Technician provides on-site hands-on IT support to AbbVie employees, contractors, and business partners. This role is responsible for delivering high-quality deskside support, managing end-user devices and assets, supporting onboarding and offboarding activities, assisting with meeting room and executive support, and serving as smart hands for infrastructure and other BTS teams when physical intervention is required.
At Alcon, we're passionate about enhancing sight and helping people see brilliantly. With more than 25,000 associates, we innovate fearlessly, champion progress, and act swiftly to impact global eye health. We foster an inclusive culture, recognizing your contributions and offering opportunities to grow your career like never before. Together, we make a difference in the lives of our patients and customers. Are you ready to join us? This role is part of Alcon's Manufacturing function, a team that designs, produces and delivers innovative eyecare products to more than 140 countries through operational excellence and efficiency.The Technician II, Chemical Production Operations (Science/Tech/Engineering Path), is primarily responsible for handling technical tasks in pharmaceutical or contact lens production, including working with saline solutions, mixing compounds, maintaining equipment, and adhering to Good Manufacturing Practices (GMP) standards. Specifics Include: • Handle technical tasks to support operations and enhance efficiency within defined procedures • Work with saline solutions and mix compound ingredients for various formulations • Perform maintenance on equipment like pumps, homogenizers, filter presses, and tablet compression machines • Follow standard operating procedures to meet GMP standards and maintain accurate records • Ensure compliance with Good Practice (GXP) requirements by inspecting products, addressing deviations promptly, and maintaining documentation • Stay current with field advances and apply agile problem-solving by testing, iterating, and refining solutions • Participate in team projects to develop process improvement methods, solutions, and procedures • Monitor and verify quality in accordance with statistical process or other control procedures • Make minor decisions within task scope, requiring enhanced technical skills and problem-solving abilities • Commit to continuous improvement and regulatory compliance in operationsAll associates must adhere to GxP regulations by strictly following Standard Operating Procedures (SOPs), maintaining accurate and complete documentation, ensuring rigorous quality control, and completing all required training. Associates are responsible for meeting their individual job requirements and contributing to the overall compliance of the organization. Compliance with regulatory requirements and a commitment to continuous improvement are essential to our operations. Qualifications: Associate shall have the appropriate education and experience to successfully perform the responsibilities/activities of this role. ATTENTION: Current Alcon Employee/Contingent WorkerIf you are currently an active employee/contingent worker at Alcon, please click the appropriate link below to apply on the Internal Career site.Find Jobs for EmployeesFind Jobs for Contingent Worker
At Alcon, we're passionate about enhancing sight and helping people see brilliantly. With more than 25,000 associates, we innovate fearlessly, champion progress, and act swiftly to impact global eye health. We foster an inclusive culture, recognizing your contributions and offering opportunities to grow your career like never before. Together, we make a difference in the lives of our patients and customers. Are you ready to join us? This role is part of Alcon's Manufacturing function, a team that designs, produces and delivers innovative eyecare products to more than 140 countries through operational excellence and efficiency.The Technician II, Chemical Production Operations (Science/Tech/Engineering Path), is primarily responsible for handling technical tasks in pharmaceutical or contact lens production, including working with saline solutions, mixing compounds, maintaining equipment, and adhering to Good Manufacturing Practices (GMP) standards. Specifics Include: • Handle technical tasks to support operations and enhance efficiency within defined procedures • Work with saline solutions and mix compound ingredients for various formulations • Perform maintenance on equipment like pumps, homogenizers, filter presses, and tablet compression machines • Follow standard operating procedures to meet GMP standards and maintain accurate records • Ensure compliance with Good Practice (GXP) requirements by inspecting products, addressing deviations promptly, and maintaining documentation • Stay current with field advances and apply agile problem-solving by testing, iterating, and refining solutions • Participate in team projects to develop process improvement methods, solutions, and procedures • Monitor and verify quality in accordance with statistical process or other control procedures • Make minor decisions within task scope, requiring enhanced technical skills and problem-solving abilities • Commit to continuous improvement and regulatory compliance in operationsAll associates must adhere to GxP regulations by strictly following Standard Operating Procedures (SOPs), maintaining accurate and complete documentation, ensuring rigorous quality control, and completing all required training. Associates are responsible for meeting their individual job requirements and contributing to the overall compliance of the organization. Compliance with regulatory requirements and a commitment to continuous improvement are essential to our operations. Qualifications: Associate shall have the appropriate education and experience to successfully perform the responsibilities/activities of this role.
Troubleshoot and resolve issues with Windows laptops and desktops, monitors, docking stations, mobile devices, printers, scanners, headsets, and other standard peripherals.
At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers. We foster an inclusive culture and are looking for diverse, talented people to join Alcon.
At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers. We foster an inclusive culture and are looking for diverse, talented people to join Alcon.