Manage end-to-end system administration for all supported applications and infrastructure, including user access management, incident troubleshooting, issue resolution, and root cause analysis (RCA).
Lead the design and implementation of a real-time collaboration platform, including multi-user editing, conflict resolution, and state synchronization across distributed systems
Perform continuous 24x7x365 monitoring of security events, application health, infrastructure alerts, and system logs to identify potential threats, anomalies, and operational issues.
Provide Level 1 and Level 2 application support for business-critical applications, ensuring timely resolution of incidents, service requests, and operational issues.
Duties involve the design & development, installation, commissioning of a variety of containerised water purification systems and water storage tanks, and to devise predictive maintenance (PdM) and reliability system tailored to our clients' requirements.