Assist in defining product roadmaps, feature pipelines, and release schedules for the digital platforms (Journify, MHholidays, IBE), in alignment with overall Travel Services strategy.
Document product requirements, user stories, and acceptance criteria for new features and platform enhancements, and support the development and rollout of these features including UAT, defect tracking, and production sign-off.
Identify gaps in current products, processes, and platforms, and propose solutions aligned with business goals, customer needs, and platform capabilities.
...