Tecnical Support Jobs in Federal Territory - September 2026 - Urgent Hiring

Showing 265 jobs results for "tecnical support" in Federal Territory
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Sonicboom Solutions Sdn Bhd

Bangsar South

  • Ensure timely and accurate delivery of technology products and services.
  • Manage multiple areas of technology and multiple departments.
  • Manage internal/external application upgrades. ...
Posted
11 days ago

KL City

  • Product Support: Becoming an expert in our product suite and working hands-on with Microsoft technologies – including SharePoint, Office 365, Azure, SQL Server, Window Server, and IIS. Supporting our customers by providing solutions that resolve and simplify complex technical issues in the Microsoft Cloud. Analyzing and troubleshooting software issues through the use of internal logging and development resources.
  • Customer Service: Utilizing your knowledge of our software to deliver effective resolutions and answers to customer issues and inquiries. Becoming a trusted customer advocate by ensuring we are prompt and professional with all engagements, whether by phone or email. Helping customers maximize their use of our products by overcoming any challenges throughout implementation and general use.
  • Serving as the support contact for customers – regularly connecting via phone, email, and remote sessions ...
Posted
7 days ago

KL City

  • Candidates should possess strong Technical Support and Troubleshooting skills for software, hardware, and network environments.
  • Candidates should possess solid Analytical Skills to diagnose issues, interpret error logs, and identify root causes.
  • Candidates should possess Customer Support and Customer Service skills to interact professionally with healthcare providers and staff. ...
Posted
7 days ago

KL City

  • Drive incident and outage management, investigation, and restoration processes.
  • Monitor systems and analyze trends to enhance performance and prevent incidents.
  • Track and facilitate the acceptance of changes to production environments. ...
Posted
15 days ago

KL City

  • Lead the APAC Technical Support team in delivering real-time support to SAMs, SPMs, FSEs, Parts, and Customers.
  • Manage technical escalations, driving timely resolution in collaboration with Product Line, Engineering, and Global Technical teams.
  • Ensure root cause analysis (RCA) and corrective actions are executed and shared to prevent repeat issues. ...
Posted
a day ago

KL City

  • Maintain deep communication application system knowledge in order to
  • Support production Client Lifecycle Management Platform
  • Support the continuous evolution of the platform in order to automate manual processes / actions. ...
Posted
4 days ago

KL City

Posted
9 days ago

KL City

  • Product Support: Becoming an expert in our product suite and working hands-on with Microsoft technologies – including SharePoint, Office 365, Azure, SQL Server, Window Server, and IIS. Supporting our customers by providing solutions that resolve and simplify complex technical issues in the Microsoft Cloud. Analyzing and troubleshooting software issues through the use of internal logging and development resources.
  • Customer Service: Utilizing your knowledge of our software to deliver effective resolutions and answers to customer issues and inquiries. Becoming a trusted customer advocate by ensuring we are prompt and professional with all engagements, whether by phone or email. Helping customers maximize their use of our products by overcoming any challenges throughout implementation and general use.
  • Serving as the support contact for customers – regularly connecting via phone, email, and remote sessions ...
Posted
2 days ago

KL City

  • Provide after-sales service support for Australian customers related to residential PV and ESS systems through telephone and email to achieve good customer satisfaction
  • Provides initial commissioning plans, as well as coordinates commissioning activities for successful delivery
  • Support the line manager to oversee residential PV and ESS systems support operations and handle escalation inquiries raised ...
Posted
7 days ago

KL City

  • Provide support through phone and web-case to answer inquiries and resolve technical problems.
  • Work with customers to determine the root cause of problems.
  • Generate knowledge articles to deflect known issues and participate during specifications definition to increase supportability and usability of products by decreasing product complexity. ...
Posted
7 days ago

KL City

  • Shift Management:
  • Technical Support Oversight:
  • Cross-Functional Collaboration: ...
Posted
7 days ago
  • Daily ICT maintenance
  • Maintain computers, servers, network equipment, software, applications, databases, and storage.
  • Troubleshoot technical problems when systems or equipment fail. ...
Posted
11 days ago

KL City

  • Flexible working hours
  • Medical coverage, with option to include dependants
  • Extra leave for family and caregiving needs ...
Posted
18 days ago

KL City

  • Professional development
  • Kuala Lumpur: Reliably commute or planning to relocate before starting work (Preferred)
  • When is your internship duration? ...
Posted
11 days ago

KL City

  • Provides technical support for customers who are using or troubleshooting enterprise-class multi-tier software applications and/or solutions including cloud-based environments.
  • Proactively communicates carefully and effectively with customers and experts across SAS during the problem resolution process. Accurately documents and specifies information in the case management system during the entire case life cycle.
  • Routinely sets and manages internal and external expectations and project pressures at all levels of technical and business management including coordinating/managing problem escalation activities and communications (outside business hours for business-critical problems as appropriate). ...
Posted
19 days ago

KL City

  • On-Site Field Service & Diagnostics: Serve as the first-line technical specialist for scheduled preventive maintenance, emergency breakdown troubleshooting, and system health checks across industrial robotic installations.
  • Cross-Border Technical Alignment: Partner closely with APAC Technical Centers to diagnose root-cause system anomalies, translate complex operational issues, and implement permanent engineering counter-measures.
  • Commercial Value Discovery: Act as a trusted technical advisor to plant managers and automation leads. Identify on-site technical gaps, recommending firmware updates, spare-part replacements, cycle-time optimizations, and automation retrofits that generate qualified commercial leads. ...
Posted
24 days ago

KL City

  • Lead the APAC Technical Support team in delivering real-time support to SAMs, SPMs, FSEs, Parts, and Customers.
  • Manage technical escalations, driving timely resolution in collaboration with Product Line, Engineering, and Global Technical teams.
  • Ensure root cause analysis (RCA) and corrective actions are executed and shared to prevent repeat issues. ...
Posted
19 days ago

KL City

  • Maintain advanced technical and business knowledge of communication/surveillance systems to ensure ongoing support for the production Surveillance Platform and its dependent applications.
  • Drive the continuous evolution of the platform by automating manual processes and actions.
  • Develop a thorough understanding of key surveillance objectives and translate them into effective technical solutions that align with business needs. ...
Posted
3 days ago

KL City

  • Role Purpose
Posted
a month ago

KL City

  • Serve as the primary point of contact for Japanese-speaking customers in Rapsodo's Japan market
  • Respond to and manage customer support enquiries through email, phone, chat, and ticketing systems
  • Provide clear, accurate, and professional technical support in Japanese and English ...
Posted
a month ago
  • Certificate / Diploma / Degree in Computer / Information Technology (Hardware)
  • Have knowledge of IT Equipment.
  • Willing to travel and possess a valid driving license (B2/D) ...
Posted
19 days ago

KL City

  • Manage, maintain, and support LAN, WAN, WLAN, VPN, and other network infrastructure.
  • Monitor network performance and troubleshoot connectivity or performance issues.
  • Manage and troubleshoot CCTV surveillance and door access control systems. ...
Posted
18 days ago

KL City

  • Provide first and second-level support for application-related issues, ensuring timely resolution.
  • Diagnose and resolve software application problems, collaborating with cross-functional teams when necessary.
  • Utilize diagnostic tools and logs to identify root causes of issues and implement effective solutions. ...
Posted
18 days ago

KL City

  • Responsibilities:
  • Technical Enablement & Training – Develop and execute training and assessment programs to enhance pre-sales and post-sales capabilities for local partners in Malaysia on products such as ZW3D and ZWCAD. Establish tracking records to monitor progress and empower partner growth.
  • Sales Pre-Sales Support & SOP Extension – generate pre-sales solutions and deliver product value demonstrations for end customers in Malaysia's manufacturing (MFG) industry, targeting products including ZW3D and ZWCAD, to drive business process advancement. And finally Enable to the Local Partner like Point 1. ...
Posted
a month ago

KL City

  • Handling incident and service request: Manning of Hotline and email escalations, responding within stipulated SLA Validating contracts via serial numbers against system for CISCO Products
  • To create incident or service request tickets
  • To update incident or service request tickets ...
Posted
16 hours ago

Logicalis Asia Pacific

KL City

  • Handling incident and service request: Manning of Hotline and email escalations, responding within stipulated SLA Validating contracts via serial numbers against system for CISCO Products
  • To create incident or service request tickets
  • To update incident or service request tickets ...
Posted
16 hours ago

KL City

  • We are hiring for a client in Kuala Lumpur, Malaysia Koreal speaking Technical Support specialist.
  • Job Summary
  • We are looking for enthusiastic early-career IT Technical Support professionals (1–3 years of experience) with a strong foundation in the Korean language and a passion for technology. This role offers an exciting opportunity to further develop your career in the dynamic field of IT networking, where you will gain hands-on exposure to areas such as Collaboration, Enterprise Networking, Service Provider Networking, and Network Security while enhancing your technical and problem-solving skills. ...
Posted
a month ago

Logicalis Asia Pacific

KL City

  • Handling incident and service request: Manning of Hotline and email escalations, responding within stipulated SLA Validating contracts via serial numbers against system for CISCO Products
  • To create incident or service request tickets
  • To update incident or service request tickets ...
Posted
5 days ago

KL City

  • Image and install software on Windows and Apple laptops/desktops, including iMacs, ensuring proper configuration for new setups, system moves, additions, and changes.
  • Provide remote software installation and support.
  • Troubleshoot and resolve post-deployment issues across multiple platforms, including Windows, MacOS, and mobile devices. ...
Posted
19 days ago

KL City

  • Complete technical tasks, assignments and provide technical solution to service centre via ticketing system within SLA.
  • Track ticket status and make sure no missing SLA (service level agreement).
  • To prepare daily and detailed technical support report. ...
Posted
25 days ago