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Tecnical Support Jobs in Kuala Lumpur - September 2026 - Urgent Hiring
Showing 396 jobs results for
"tecnical support"
in Kuala Lumpur
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Undisclosed
KL City
- Respond to customer inquiries and handle technical issues via phone, email, and chat in both Korean and English professionally with appropriate solutions effectively
- Coordinate with Japan IT team, HQ and other external parties to solve problems
- Troubleshoot and resolve hardware and software problems ...
Posted
a month ago
Senior Executive, Technical Support (System Infrastructure) Senior Executive, Technical Support (System Infrastructure)
Warisan TC Management Service Sdn Bhd
MYR4,000 - MYR5,500 Per Month
KL City
- Manage, maintain, and monitor physical and virtual server environments to ensure optimal performance and availability.
- Perform regular server maintenance, updates, security patches, and system health monitoring.
- Manage database performance, maintenance, backup, and recovery activities. ...
Posted
20 days ago
Undisclosed
KL City
- Product Support: Becoming an expert in our product suite and working hands-on with Microsoft technologies – including SharePoint, Office 365, Azure, SQL Server, Window Server, and IIS. Supporting our customers by providing solutions that resolve and simplify complex technical issues in the Microsoft Cloud. Analyzing and troubleshooting software issues through the use of internal logging and development resources.
- Customer Service: Utilizing your knowledge of our software to deliver effective resolutions and answers to customer issues and inquiries. Becoming a trusted customer advocate by ensuring we are prompt and professional with all engagements, whether by phone or email. Helping customers maximize their use of our products by overcoming any challenges throughout implementation and general use.
- Serving as the support contact for customers – regularly connecting via phone, email, and remote sessions ...
Posted
a month ago
MYR2,600 - MYR2,600 Per Month
KL City
- Install, configure and troubleshoot PCs, laptops/notebooks, printers and scanners, including related hardware components.
- Install, configure and troubleshoot Microsoft Windows Operating Systems and Microsoft applications.
- Install, troubleshoot and maintain McAfee Antivirus, security patches, hotfixes and updates for Microsoft and other applications. ...
Posted
a month ago
MYR2,600 - MYR2,600 Per Month
KL City
- Install, configure and troubleshoot PCs, laptops/notebooks, printers and scanners, including related hardware components.
- Install, configure and troubleshoot Microsoft Windows Operating Systems and Microsoft applications.
- Install, troubleshoot and maintain McAfee Antivirus, security patches, hotfixes and updates for Microsoft and other applications. ...
Posted
a month ago
Undisclosed
KL City
- Troubleshooting and resolving technical issues on an ongoing basis.
- Performing remote diagnostics and device configuration.
- Documenting customer interactions in the system. ...
Posted
a month ago
Undisclosed
KL City
- Handling incident and service request: Manning of Hotline and email escalations, responding within stipulated SLA Validating contracts via serial numbers against system for CISCO Products
- To create incident or service request tickets
- To update incident or service request tickets ...
Posted
20 days ago
Undisclosed
KL City
- Lead the APAC Technical Support team in delivering real-time support to SAMs, SPMs, FSEs, Parts, and Customers.
- Manage technical escalations, driving timely resolution in collaboration with Product Line, Engineering, and Global Technical teams.
- Ensure root cause analysis (RCA) and corrective actions are executed and shared to prevent repeat issues. ...
Posted
a month ago
MYR4,000 - MYR4,000 Per Month
WFH
KL City
- Receive call/digital interactions to assist customers and clients with technical issues arising from everyday computer use (desktop/laptop/tablet/other related devices).
- Degree, Diploma or an equivalent professional qualification.
- Attractive Salary (RM4,000). ...
Posted
a month ago
Undisclosed
KL City
- Handling incident and service request: Manning of Hotline and email escalations, responding within stipulated SLA Validating contracts via serial numbers against system for CISCO Products
- To create incident or service request tickets
- To update incident or service request tickets ...
Posted
20 days ago
Undisclosed
KL City
- Provides technical support for customers who are using or troubleshooting enterprise-class multi-tier software applications and/or solutions including cloud-based environments.
- Proactively communicates carefully and effectively with customers and experts across SAS during the problem resolution process. Accurately documents and specifies information in the case management system during the entire case life cycle.
- Routinely sets and manages internal and external expectations and project pressures at all levels of technical and business management including coordinating/managing problem escalation activities and communications (outside business hours for business-critical problems as appropriate). ...
Posted
a month ago
Undisclosed
KL City
- Handling incident and service request: Manning of Hotline and email escalations, responding within stipulated SLA Validating contracts via serial numbers against system for CISCO Products
- To create incident or service request tickets
- To update incident or service request tickets ...
Posted
20 days ago
Leanis Solutions Sdn Bhd
Undisclosed
KL City
- Lead the investigation and resolution of complex payment incidents, including failed or delayed transactions, callback failures, settlement discrepancies, reconciliation mismatches and merchant-integration issues.
- Act as the technical escalation point for critical incidents and service degradation.
- Analyse API, application, server and transaction logs together with database records and monitoring data. ...
Posted
a month ago
Undisclosed
KL City
- We’re the world’s leading provider of secure financial messaging services, headquartered in Belgium. We are the way the world moves value – across borders, through cities and overseas. No other organisation can address the scale, precision, pace and trust that this demands, and we’re proud to support the global economy.
- Provide support through phone and web-case to answer inquiries and resolve technical problems.
- Work with customers to determine the root cause of problems. ...
Posted
a month ago
Undisclosed
KL City
- Provide support through phone and web-case to answer inquiries and resolve technical problems.
- Work with customers to determine the root cause of problems.
- Generate knowledge articles to deflect known issues and participate during specifications definition to increase supportability and usability of products by decreasing product complexity. ...
Posted
a month ago
Undisclosed
KL City
- Shift Management:
- Technical Support Oversight:
- Cross-Functional Collaboration: ...
Posted
a month ago
Undisclosed
KL City
- Maintain advanced technical and business knowledge of communication/surveillance systems to ensure ongoing support for the production Surveillance Platform and its dependent applications.
- Drive the continuous evolution of the platform by automating manual processes and actions.
- Develop a thorough understanding of key surveillance objectives and translate them into effective technical solutions that align with business needs. ...
Posted
a month ago
Undisclosed
KL City
- Key Responsibilities:1.Provide end-user support for hardware and software issues, helping resolve productivity challenges.2.Maintain and troubleshoot issues related to hardware, software, and network connectivity.3.Serve as the main point of contact for helpdesk requests and provide timely resolutions.4.Document IT processes and coordinate user training as needed.5.Manage IT hardware assets, maintain inventory records, and coordinate IT asset audits with related teams.6.Oversee office networking, including managing firewalls and switches.7.Maintain virtualization environments and manage virtual machine (VM) allocation.8.Require the ability to independently maintain Microsoft 365-related, including but not limited to account maintenance, SharePoint maintenance, email management, license assignment, and log-related inquiries.9.Take on additional tasks assigned by the IT Manager or Office Manager.
- Qualifications:1.Proven experience in IT support, system administration, or a similar role.2.Knowledge of network infrastructure (e.g., firewall, switches) and virtualization environments.3.Cloud operation skillset and experience is preferred.4.Strong troubleshooting skills with hardware, software, and network issues.5.Experience with Active Directory, Azure AD,M365 and managing account operations.6.Excellent communication skills and the ability to coordinate training for end-users.7.Detail-oriented with experience in asset management and documentation.8.Have a good sense of security operation and change management process.
- Education: Bachelor and above ...
Posted
16 days ago
Undisclosed
KL City
- Lead and oversee daily Backup & Archival operations, including team management and technical guidance.
- Design, implement, and maintain enterprise backup, archival, and storage solutions.
- Develop and manage backup, retention, disaster recovery (DR), and compliance policies. ...
Posted
21 days ago
Undisclosed
WFH
KL City
- Conducting continuous product testing.
- Assisting customers in deploying and configuring security solutions (mostly remote)
- Onboard new SaaS customers ...
Posted
a month ago
Undisclosed
KL City
- Support meeting rooms, basic A/V and video conferencing setups as needed
- Basic networking knowledge including TCP/IP, LAN, WAN, Wi‑Fi, DNS, DHCP, DFS and Group Policy Objects (GPO)
- Automation and operations exposure such as IT Infrastructure Library (ITIL), PowerShell, Python or shell scripting ...
Posted
6 days ago
Undisclosed
KL City
- Responsible for providing technical assistance and support related to computer systems, hardware, or software. Responds to queries, runs diagnostic programs, isolates problems, and determines and implements solutions.
- Must have good technical knowledge and be able to communicate effectively to understand the problem and explain its solution. They must also be customer-oriented and patient to deal with difficult customers.
- The goal is to create value for clients that will help preserve the company’s reputation and business. ...
Posted
9 days ago
Undisclosed
KL City
- Flexible working hours
- Medical coverage, with option to include dependants
- Extra leave for family and caregiving needs ...
Posted
20 days ago
Talentia Consulting
Undisclosed
KL City
- Deliver technical training and enablement for local partners on CAD software (ZW3D, ZWCAD).
- Provide pre-sales technical consulting, product demos, and solution presentations to manufacturing customers.
- Support implementation, onboarding, and post-sales technical guidance for key accounts. ...
Posted
a month ago
Undisclosed
KL City
- Audit Readiness: Actively contribute to ISO 27001:2022 compliance activities and audit readiness.
- Policy Adherence & Process Management: Ensure adherence to company policies while managing and documenting procedures and workflows, including Asset Management, Change Management, and Incident Management.
- Endpoint Compliance: Enforce organizational security controls and conduct regular compliance checks on all endpoints. ...
Posted
13 days ago
MYR5,000 - MYR5,300 Per Month
Fresh Graduates
KL City, WP Kuala Lumpur
Near Train Station
This company is close to train station
- Provide friendly, professional, and efficient support to merchants and customers.
- Serve as the first point of contact in handling and resolving customer and merchant complaints.
- Respond promptly and professionally to customer and merchant inquiries, including basic IT-related and system integration questions. ...
Microsoft Office
Computer Literacy
Skills Required
Microsoft Office
Computer Literacy
Mandarin Chinese
Communication
+2
Posted
16 days ago
Undisclosed
KL City
- Receive Email/ Chat and calls - digital interactions to assist customers and clients with technical issues arising from everyday computer use (desktop/laptop/tablet/other related devices).
- Determine the problem and provide a technical resolution within the contact or by dispatching for service.
- Resolve the cases from end to end, make follow up and regularly update the customers on the case progress ...
Posted
a month ago
MYR1,000 - MYR1,000 Per Month
KL City
- Learn and understand the different types of valves and related products supplied by the company.
- Help compile and organize engineering documents, datasheets, and drawings.
- Coordinate with internal teams (project engineer & document controller) to obtain required technical information. ...
Posted
a month ago
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