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Tecnical Support Jobs in Petaling - September 2026 - Urgent Hiring
Showing 83 jobs results for
"tecnical support"
in Petaling
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Undisclosed
- Solution Implementation: Translating business and operational requirements into scalable AI capabilities that automate workflows and augment decision-making.
- AI Agent Integration: Integrating AI agents with observability, telemetry, event management, and operational monitoring platforms to enable intelligent automation and incident response.
- Performance Optimization: Monitoring and optimizing agent performance through model evaluation, prompt refinement, and logic enhancements to improve accuracy and reliability. ...
Posted
11 days ago
Undisclosed
- Serve as a subject matter expert and technical support on Quantum solutions, focusing on the challenges and complexities of managing the tsunami of unstructured data, associated technical workflows and the intricacies of media workflows. Provide guidance on solution implementation and ensure optimal performance.
- Demonstrates excellent interpersonal skills, effective listening, demonstrates logical trouble shooting techniques when documented procedures fail to resolve the issue, concern with quality deliverables and appropriate sense of urgency in fulfilling customer requirements.
- Able to isolate problems to the product, ecosystem, or backup hosts/software. Work closely with product engineering, providing feedback for solution improvement. ...
Posted
a month ago
Undisclosed
- Serve as a subject matter expert and technical support on Quantum solutions, focusing on the challenges and complexities of managing the tsunami of unstructured data, associated technical workflows and the intricacies of media workflows. Provide guidance on solution implementation and ensure optimal performance.
- Demonstrates excellent interpersonal skills, effective listening, demonstrates logical trouble shooting techniques when documented procedures fail to resolve the issue, concern with quality deliverables and appropriate sense of urgency in fulfilling customer requirements.
- Able to isolate problems to the product, ecosystem, or backup hosts/software. Work closely with product engineering, providing feedback for solution improvement. ...
Posted
a month ago
Undisclosed
- Support technical helpdesk team and provide excellent customer service and resolve technical issues via calls and emails (to customers and operation organization)
- Support product test, ensure test request deliver on time.
- Operate the virtual studio system - to support technical training ...
Posted
a month ago
MYR2,500 - MYR2,900 Per Month
- Provide technical assistance for hardware, software, and network issues through onsite, remote, phone, or email support.
- Set up, image, and maintain end-user devices including laptops, desktops, mobile devices, and peripherals.
- Install, update, and troubleshoot operating systems, Microsoft Office, antivirus tools, and other critical applications as needed. ...
Posted
a month ago
Undisclosed
- Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf.
Posted
25 days ago
Undisclosed
- Successfully resolve technical issues (hardware and software) from incoming internal or external businesses and end user's contacts and proactive notification systems.
- Respond to service, product, technical, and customer- relations questions on subjects such as features, specifications, and repairs on current and discontinued products, parts, and options, based on customer entitlement (warranty through mission-critical).
- Proactively assist internal or external businesses and end users to avoid or reduce problem occurrence. ...
Posted
a month ago
MYR3,000 - MYR3,500 Per Month
- Diagnose, troubleshoot, and repair POS equipment, electronic devices, tablets, and related peripherals.
- Perform hardware, component-level, and PCB board repairs, including soldering, desoldering, circuit troubleshooting, connector repairs, and board-level repairs.
- Replace faulty components such as screens, batteries, storage devices, power supplies, circuit boards, and other hardware modules. ...
Posted
a month ago
MYR3,000 - MYR3,500 Per Month
- Diagnose, troubleshoot, and repair POS equipment, electronic devices, tablets, and related peripherals.
- Perform hardware, component-level, and PCB board repairs, including soldering, desoldering, circuit troubleshooting, connector repairs, and board-level repairs.
- Replace faulty components such as screens, batteries, storage devices, power supplies, circuit boards, and other hardware modules. ...
Posted
a month ago
Boon Siew Honda Sdn Bhd
MYR3,000 - MYR3,000 Per Month
- Assist dealers in solving complex technical issues
- Provide guidelines, training, and updates
- Ensure consistent service quality across all dealerships ...
Posted
a month ago
Undisclosed
- Successfully resolve technical issues (hardware and software) from incoming internal or external businesses and end user's contacts and proactive notification systems.
- Respond to service, product, technical, and customer- relations questions on subjects such as features, specifications, and repairs on current and discontinued products, parts, and options, based on customer entitlement (warranty through mission-critical).
- Proactively assist internal or external businesses and end users to avoid or reduce problem occurrence. ...
Posted
17 days ago
Undisclosed
- Provide courteous and timely technical support to end-users via phone, email, or chat, assisting with IT-related issues, questions, and service requests.
- Troubleshoot hardware and software problems, identify root causes, and work towards effective solutions. Escalate complex issues to higher-level support as needed.
- Create, document, and manage service desk tickets in a timely and organized manner, ensuring accurate tracking and resolution of incidents. ...
Posted
13 days ago
Undisclosed
- Applies company policies and procedures to resolve routine issues
- Works on problems of limited scope
- Receives detailed instructions ...
Posted
a day ago
Undisclosed
- Handle walk-in, incoming call and email enquiries from the sales force, demonstrating excellent customer service skills to meet and exceed customer expectations.
- Follow up on and resolve complaints, ensuring satisfactory closure within the agreed service standards.
- Work closely with team members and leaders to achieve quality outcomes and productivity targets. ...
Posted
17 days ago
Undisclosed
Petaling
- Resolve end user requests or problems at sites in the areas of desktop, laptop, servers hardware, network, firewalls, system infrastructure, and other peripherals or related applications
- WAN / LAN administration and maintenance of windows servers, configure and administer associated applications and services
- Maintain network equipment such as firewall, routers, switches, IDS, load balancer, DHCP, DNS and remote access services for global offices ...
Posted
18 days ago
MYR2,500 - MYR3,500 Per Month
- Provide IT in-house (internal) and onsite support for clients.
- Setup, configure, support, diagnose, troubleshoot and maintain various IT hardware (desktop, laptop, server), software (windows, office, exchange, AD, backup, etc), network (switches, routers, firewalls, wireless, etc), printers, storage, applications, web & email hosting and Internet Security.
- Provide helpdesk, phone and remote assistance to clients. ...
Posted
20 days ago
Undisclosed
- Provide courteous, timely, and professional technical support to end-users via phone and email, assisting with IT-related incidents, inquiries, and service requests.
- Receive, understand, and accurately document user issues, ensuring sufficient information is captured for troubleshooting, escalation, and resolution.
- Log, update, monitor, and manage service desk tickets using BMC and ServiceNow, ensuring accurate categorization, prioritization, assignment, documentation, and timely follow-up. ...
Posted
13 days ago
MYR2,566.57 - MYR3,552.49 Per Month
- Support daily IT MFG systems related tickets – Windows Server 2012 / 2016 / 2019 issues, Service Pack upgrade, Security Patching, MFG application rollout, File Server Management, RedHat Linux administration, IIS management, SQLserver, healthcheck and monitoring, level 1 IT end user support on clients, application, network and services, and other tasks requested by Site IT Supervisor.
- To manage site helpdesk operations, provide technical guidance, deliver helpdesk efficiency report, and other tasks requested by Site IT Supervisor
- Perform administrative functions for all IT Manufacturing and APAC IT, including coordination and communication. Maintain documentation, organize meetings and events, and ensure confidentiality and compliance according to Policy ...
Posted
19 days ago
Undisclosed
- Applies company policies and procedures to resolve routine issues
- Works on problems of limited scope
- Receives detailed instructions ...
Posted
20 days ago
Undisclosed
- Ideally, candidates will have previous experience working within a technical support environment/customer service environment, delivering front-line service directly to customers, preferably within an international company. Previous call center.
- Answer contacts promptly and professionally
- Log/Validate all contacts Call Handling Database ...
Posted
8 days ago
Undisclosed
- Delivery of local onsite and remote support for AstraZeneca personnel.
- Responsible for the support and resolution of Incidents and Requests.
- Reviewing incident and request ticket queues within the ITSM system and acting accordingly. ...
Posted
a month ago
Undisclosed
- Delivery of local onsite and remote support for AstraZeneca personnel.
- Responsible for the support and resolution of Incidents and Requests.
- Reviewing incident and request ticket queues within the ITSM system and acting accordingly. ...
Posted
a month ago
Undisclosed
- Provide first-level and desktop support for PCs, workstations, mobile devices, software, collaboration tools, and other IT services.
- Deliver professional walk-up, onsite, and remote support to AstraZeneca employees.
- Diagnose, resolve, and manage incidents and service requests using ServiceNow or a similar IT service management platform. ...
Posted
a day ago
MYR3,000 - MYR4,000 Per Month
- Receive, verify, and register customer requests in the ticketing system.
- Allocate tickets to the appropriate engineers and monitor them through to completion.
- Assess and categorise requests, set priorities, and escalate cases in line with SLA requirements. ...
Posted
a month ago
Undisclosed
- Act as the primary escalation point for incidents and service requests unresolved by L1 engineers, including thorough analysis, assessment and escalation to the relevant support team – ensuring prompt resolution within Service Level Agreements (SLAs).
- Diagnose, troubleshoot and resolve complex hardware, software and network issues for end-users across on-site and remote locations while maintain accurate and detailed records of incidents, resolutions and workarounds in the ITSM ticketing system – ServiceNow.
- Take ownership of assigned cases throughout incident/request ticket lifecycle, ensuring effective handling with regular user communication. ...
Posted
a month ago
MYR2,000 - MYR2,500 Per Month
- Validate and monitor incoming service tickets
- Ensure SLA compliance before assignment
- Assign work orders based on priority and resource availability ...
Posted
a month ago
Undisclosed
- Demonstrate leadership and sound business acumen, showing consistency among principles, values and behaviour, thus building the trust and confidence of customers and business partners and following through on commitments
- Compliance to all policies, procedures and ethical standards
- Influencing Others. ...
Posted
a month ago
Undisclosed
- Serve as the primary customer contact point, developing and maintaining strong relationships with customers and business vendors to deliver a positive and consistent customer experience
- Support the sales team in managing and coordinating sales activities, including lead generation, customer follow-up, and sales reporting, to ensure pipeline visibility and timely execution
- Ensure all sales-related documentation, including contracts and proposals, is accurate, complete, and maintained up to date at all times ...
Posted
10 days ago
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