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Tecnical Support Jobs in Wp Kuala Lumpur - October 2026 - Urgent Hiring
Showing 387 jobs results for
"tecnical support"
in Wp Kuala Lumpur
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Undisclosed
KL City
- Lead and coordinate the Service Desk team across multiple regions, ensuring effective roster management and shift coverage.
- Drive service performance against key metrics including First Contact Resolution (FCR), SLA attainment, Customer Satisfaction (CSAT), Mean Time to Resolve (MTTR), and ticket quality.
- Monitor ticket queues, workload distribution, and service demand to maintain responsiveness and service continuity. ...
Posted
a month ago
ServiceOne Solutions Malaysia Sdn Bhd
MYR9,000 - MYR10,999 Per Month
KL City
- Lead, coach, and mentor a remote team of IT Service Desk Analysts providing technical support in both Japanese and English.
- Monitor service desk ticket queues to ensure timely response, resolution, and closure of incidents and requests according to SLAs.
- Act as the primary escalation point for complex or high-priority technical issues, collaborating with IT teams and stakeholders as needed. ...
Posted
13 days ago
Undisclosed
KL City
- Provide onsite and remote IT support to customers
- Setup, troubleshoot, and maintain:
- PCs & laptops ...
Posted
a month ago
Transcosmos Malaysia (TCMY)
MYR9,000 - MYR10,000 Per Month
KL City
- Technical Service Desk
- Must-Have:
- § Manage and prioritize customer inquiries from various clients, ensuring timely and accurate responses ...
Posted
20 days ago
Undisclosed
KL City
- We are hiring for a Tech client Korean IT Support Specialist. We are looking for enthusiastic early-career IT Technical Support professionals (1–3 years of experience) with a strong foundation in the Korean language and a passion for technology.
- Qualifications
- Bachelor’s degree in Linguistics, Computer Science, or a related field. ...
Posted
a month ago
Undisclosed
KL City
- As a member of the SAP Support Service Desk Team, you will help ensure the smooth operation of various support activities.
- You will handle technical support requests (via ticketing systems, email, phone, etc.) and classify them for further processing by the expert team.
- You will oversee the management of incidents and the service request process. ...
Posted
21 days ago
Undisclosed
KL City
- Provide first-level ICT support, escalate unresolved incidents and track progress to minimise business disruption.
- Support continuous service desk operations and respond effectively to user issues and requests.
- Maintain and improve the Service Desk Knowledge Database for recurring issues. ...
Posted
a month ago
Getronics Solution (M) Sdn Bhd
Undisclosed
KL City
- JOB DESCRIPTION FOR INTERN
- • Provide 1st level support (Install, Setup, Configure, Data migration, Upgrades)
- • Provide 1st Level support and maintenance for desktop/laptop and related peripherals. ...
Posted
21 days ago
Undisclosed
KL City
- Line manage the Malaysia IT Support Analyst team, ensuring SLA performance and SOP adherence.
- Coordinate handover and coverage with UK-hours teams (Bolton, Central) to maintain follow-the-sun support.
- Ensure all cross-border support and data-handling activity complies with the group's IDTA/TRA/Article 28 DPA framework. ...
Posted
a month ago
Undisclosed
KL City
- K3 Advisory Group is a UK professional services group with more than 1,200 staff. The Group spans corporate finance, tax, restructuring and insolvency, legal, financial planning and technology-enabled advisory services.
Posted
a month ago
Undisclosed
KL City
- Line manage the Malaysia IT Support Analyst team, ensuring SLA performance and SOP adherence.
- Coordinate handover and coverage with UK-hours teams (Bolton, Central) to maintain follow-the-sun support.
- Ensure all cross-border support and data-handling activity complies with the group's IDTA/TRA/Article 28 DPA framework. ...
Posted
a month ago
Undisclosed
KL City
- Lead the day-to-day operation of the APAC Service Desk and 2nd Line Support teams.
- Ensure regional performance against agreed SLAs, KPIs, customer satisfaction targets, and operational objectives.
- Deliver and uphold ERM's globally defined Service Delivery standards, processes, policies, and best practices. ...
Posted
16 days ago
Accenture Southeast Asia
Undisclosed
KL City
- Serve as the first point of contact for users seeking technical assistance via phone, email, chat, or ticketing systems.
- Log, categorize, prioritize, and track incidents and service requests in accordance with established service management processes.
- Diagnose and troubleshoot hardware, software, network, and application-related issues, escalating complex cases when necessary. ...
Posted
a month ago
Undisclosed
KL City
- Technical Support & Troubleshooting:
- Provide first and second-level support for application-related issues, ensuring timely resolution.
- Diagnose and resolve software application problems, collaborating with cross-functional teams when necessary. ...
Posted
20 days ago
Undisclosed
KL City
- Lead service desk operations, resources, issue resolution and continuous improvement initiatives.
- Manage ICT asset procurement, distribution, inventory and periodic verification in line with audit requirements.
- Oversee vendor performance and recommend service improvements within agreed SLAs. ...
Posted
a month ago
IT Support Engineer (Mid-Level) – Semiconductor Industry IT Support Engineer (Mid-Level) – Semiconductor Industry
Erudite Innovation Sdn Bhd
MYR7,000 - MYR7,000 Per Month
KL City
- Provide Level 1/Level 2 technical support for Windows desktops, laptops, workstations, printers, mobile devices, and peripherals.
- Troubleshoot hardware, software, operating system, network, and application-related issues.
- Perform installation, configuration, upgrading, imaging, and maintenance of PCs and laptops. ...
Posted
21 days ago
Technical Service Desk Agent (Japanese Speaker N2 and Above) Technical Service Desk Agent (Japanese Speaker N2 and Above)
Transcosmos Malaysia Sdn Bhd
MYR8,000 - MYR9,000 Per Month
KL City
- Manage and prioritize customer inquiries from various clients, ensuring timely and accurate responses
- Bilingual support skills to accurately understand inquiries and responses in English and Japanese, and to accurately translate them into Japanese or English.
- Compose thoughtful, personalized responses for a variety of end user requests ...
Posted
21 days ago
MYR1,500 - MYR4,000 Per Month
KL City
- Additional leave
- Cell phone reimbursement
- Flexible schedule ...
Posted
5 days ago
MYR1,500 - MYR4,000 Per Month
KL City
- Additional leave
- Cell phone reimbursement
- Flexible schedule ...
Posted
12 days ago
MYR4,500 - MYR4,700 Per Month
KL City
- Diagnose and resolve intricate server and storage issues reported by on-site engineers .
- Utilize diagnostic tools and methodologies to effectively determine the root causes of technical problems.
- Provide expert advice and solutions for technical issues related to server and storage systems. ...
Posted
2 days ago
MYR3,500 - MYR4,000 Per Month
KL City
- Diagnose and resolve intricate server and storage issues reported by on-site engineers .
- Utilize diagnostic tools and methodologies to effectively determine the root causes of technical problems.
- Provide expert advice and solutions for technical issues related to server and storage systems. ...
Posted
9 days ago
SRG Asia Pacific Sdn. Bhd.
MYR4,300 - MYR4,800 Per Month
KL City
- Diagnose and resolve intricate server and storage issues reported by on-site engineers.
- Utilize diagnostic tools and methodologies to effectively determine the root causes of technical problems.
- Provide expert advice and solutions for technical issues related to server and storage systems. ...
Posted
9 days ago
Undisclosed
KL City
- You’ll build solutions, provide technical guidance and advocate for the customer
- Ensure AWS environments remain operationally healthy whilst reducing cost and complexity
- Develop trusting relationships with customers, understanding their business needs and technical challenges ...
Posted
9 days ago
MYR3,500 - MYR4,000 Per Month
KL City
- Diagnose and resolve intricate server and storage issues reported by on-site engineers .
- Utilize diagnostic tools and methodologies to effectively determine the root causes of technical problems.
- Provide expert advice and solutions for technical issues related to server and storage systems. ...
Posted
21 days ago
MYR6,500 - MYR9,500 Per Month
KL City
- Greetings from Pan Asia Software Solutions!!!
- We have an Immediate Opening Senior Technical Analyst – Mobile Apps Support with our reputed Client.
- Client Location Kuala Lumpur. ...
Posted
3 days ago
Undisclosed
KL City
- You’ll build solutions, provide technical guidance and advocate for the customer
- Ensure AWS environments remain operationally healthy whilst reducing cost and complexity
- Develop trusting relationships with customers, understanding their business needs and technical challenges ...
Posted
a month ago
Undisclosed
KL City
- You’ll build solutions, provide technical guidance and advocate for the customer
- Ensure AWS environments remain operationally healthy whilst reducing cost and complexity
- Develop trusting relationships with customers, understanding their business needs and technical challenges ...
Posted
a month ago
Undisclosed
KL City
- Provide ERP functional support through phone, email, and chat by diagnosing system issues, troubleshooting problems, and recommending effective solutions.
- Follow established procedures to troubleshoot client-server and cloud-based software issues, including application, configuration, connectivity, and integration concerns.
- Investigate issues that cannot be resolved through standard procedures and apply sound judgment, technical product knowledge, and customer-centric communication to identify corrective actions. ...
Posted
a day ago
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