- Oversee office personnel, site personnel, subcontractors and material deliveries
29 days
Teknikal Jobs in Bandar Kuala Lumpur - October 2026 - Urgent Hiring
Showing 413 jobs results for
"teknikal"
in Bandar Kuala Lumpur
Technical Consultant
- Prospect and engage potential merchants across F&B, retail, and SME sectors.
30+ days
- Defining the Scope:Working with stakeholders to clearly define what the project will and will not deliver to prevents scope creep, where the project grows beyond its original boundaries.
30+ days
- Manage and coordinate engineering design consultancy activities throughout the project lifecycle.
30+ days
Technical Engineer
- Analyzes, troubleshoots and resolves tickets escalated by support level 1 or 2 (internal, external) within SLA or internal OLA
1 day
Technical Manager
- Review and validate cutsheets against project design specifications, client requirements and applicable standards.
4 days
5 days
Technical Recruiter
6 days
Technical Support
- Provide support to end users on inquiries to HRMS via phone calls, email, or remote assistance.
8 days
8 days
15 days
Technical Sales Engineer
- Assist in reviewing engineering designs, technical drawings, CAD files, schematics, and project specifications to ensure alignment with client requirements
2 days
Technical Project Lead
- Lead the implementation of the Global Backup and Disaster Recovery modernization project across all environments and sites.
1 day
Technical Support - Installer
- Ensure timely and accurate delivery of technology products and services.
1 day
1 day
1 day
- About HytechHytech is a leading management consulting firm headquartered in Australia and Singapore, specialising in digital transformation for fintech and financial services companies. The company provides comprehensive consulting solutions, as well as middle- and back-office support, to empower clients with streamlined operations and cutting-edge strategies. With a global team of over 2,000 professionals, Hytech has established a strong presence worldwide, with offices in Australia, Singapore, Malaysia, Taiwan, Philippines, Thailand, Morocco, Cyprus, Dubai, and more.Key ResponsibilitiesProduction Issue & Incident Management- Manage production issues across multiple brands and business lines, from initial assessment and escalation through to resolution and closure.- Review issues reported through customer complaints, business feedback, system alerts, monitoring dashboards, internal teams, and third-party providers.- Assess incident severity, including P0, potential P0, P1, and P2, based on customer impact, affected business flows, duration, financial exposure, and regulatory risk.- Initiate war rooms for major incidents and coordinate the relevant technical, operational, and business teams.- Follow incident procedures, including stakeholder notifications, progress updates every 30 minutes, impact confirmation, fix verification, and closure.Cross-Functional Coordination- Take ownership of complex production issues, ensuring clear accountability, next steps, and timely follow-up.- Coordinate with system owners across Account, Payment, Trading, CRM, App, Back Office, Copy Trading, IB, Campaign, Risk Control, Infrastructure, and third-party vendors.- Clearly communicate issue symptoms, possible root causes, affected modules, and business impact to support investigation and resolution.- Escalate high-impact issues to the relevant Head of Department, Tech Lead, Product Owner, or management team.- Keep business and customer-facing teams informed with timely, accurate, and easy-to-understand updates.Post-Incident Review & Issue Closure- Lead post-incident reviews and prepare root cause analysis (RCA), post-incident review (PIR), and postmortem reports.- Document incident timelines, impact, root causes, resolutions, preventive measures, and accountable owners.- Track corrective and preventive actions through to completion.- Review recurring issues, unresolved tickets, consultation requests, and non-system issues to identify opportunities for long-term service improvement.Data Analysis & Management Reporting- Prepare weekly and monthly RTS reports covering incident trends, issue distribution by module, unresolved issues, and P0 and potential P0 statistics.- Analyse data from Jira, Freshdesk, monitoring systems, dashboards, and internal reports to identify patterns and emerging risks.- Highlight major incidents, high-risk modules, recurring problems, unresolved risks, and resource requirements for management.- Translate technical findings into clear business insights for management, business teams, and customer-facing teams.Monitoring & Process Improvement- Support improvements to monitoring dashboards, P0 alert integration, automated alerts, Lark Bot notifications, and reporting automation.- Improve monitoring coverage for key business flows, including registration, login, KYC, deposits, withdrawals, trading, copy trading, IB, CRM, App, and core APIs.- Help define alert thresholds, incident severity criteria, response SLAs, escalation procedures, and ownership models.- Continuously improve RTS standard operating procedures to strengthen response speed, issue diagnosis, and cross-team collaboration.Team Development & Knowledge Management- Guide junior RTS team members in assessing production issues, coordinating incidents, and following through on resolutions.- Create and maintain playbooks, troubleshooting guides, knowledge bases, incident case libraries, communication templates, and escalation paths.- Strengthen the team’s ability to independently assess issues, coordinate stakeholders, and drive proactive service improvements.Requirements- Minimum of 3 years of professional working experience, including at least 2 years in production support, incident management, technical support, IT operations, service operations, project coordination, or a related role.- Demonstrated senior-level experience independently managing complex issues, coordinating stakeholders, and driving resolution without step-by-step guidance.- Strong business awareness and issue assessment skills, with the ability to distinguish between system, performance, user operation, product experience, configuration, data, third-party, and consultation-related issues.- Basic technical understanding of APIs, databases, timeouts, logs, CPU and memory usage, connection counts, service restarts, monitoring alerts, error codes, production environments, phased releases, rollbacks, Jira, and ticket workflows.- Solid knowledge of incident management practices, including war room coordination, RCA, PIR, postmortems, SLAs, escalation, and action tracking.- Strong ownership, communication, and cross-functional coordination skills, with the ability to remain clear and effective under pressure.- Strong written communication skills, including the ability to prepare incident summaries, meeting minutes, management reports, and issue analysis documents.- Strong analytical skills and the ability to use Excel, Google Sheets, Jira dashboards, BI tools, or similar tools for issue tracking and trend analysis.- Willingness to support a 24/7 production issue response mechanism when required.- Experience in fintech, trading platforms, payment systems, internet platforms, SaaS, CRM, customer service systems, risk control systems, App products, or high-traffic online services is preferred.- Familiarity with MT4, MT5, cTrader, Copy Trading, PAMM/MAM, IB, CRM, or Affiliate systems is an advantage.- Experience with payment and withdrawal processes, including bank card payments, local bank transfers, crypto payments, third-party payment channels, withdrawal reviews, and payment callbacks, is an advantage.- Familiarity with tools such as Freshdesk, Zendesk, Jira Service Management, Lark, Slack, PagerDuty, Opsgenie, Grafana, Prometheus, Dynatrace, Datadog, CloudWatch, ELK, or Kibana is preferred.- Basic SQL skills for data checks and issue verification, along with experience working across multiple brands, regions, and language environments, are advantageous.- Working proficiency in English, including the ability to read technical documentation, understand third-party responses, and participate in English-speaking meetings, is preferred.- Experience using AI tools to support meeting minutes, incident summaries, data analysis reports, SOP documentation, and knowledge base content is an advantage.What We Offer- Easy access to public transportation (LRT & KTM).- Transportation allowance and competitive shift allowances for afternoon and night shifts.- Corporate insurance coverage, including dental, optical, and outpatient claims.- Gym and fitness claims.- Ongoing training and development opportunities.- Exposure to exciting projects that support career growth and professional development.
4 days
Technical Lead (Mobile)
- Lead and mentor a high-performing team of 5 developers, fostering a culture of technical excellence and collaboration.
4 days
- Manage production issues across multiple brands and business lines, from initial assessment and escalation through to resolution and closure.
4 days
- Lead customer workshops to understand business, functional, and technical requirements.
4 days
- Manage production issues across multiple brands and business lines, from initial assessment and escalation through to resolution and closure.
4 days
Technical Solutions Manager
- Provide technical expertise and consultation throughout the pre-sales process to support commercial activities.
4 days
Technical Implementation Manager
- Manage end-to-end software implementation and deployment.
5 days
5 days
Technical Product Owner
- Develop and maintain the product backlog across all owned products, ensuring it is prioritized and aligned with business goals.
5 days
Technical Services Manager
- Lead and manage the service team responsible for calibration, maintenance, and repair of metrology instruments, mainly Coordinate Measuring Machine (CMM), Vision/Multisensor Measuring System, Portable Measuring Arm, Laser Tracker and etc.
6 days
Technical Sales Engineer
- To drive sales growth and achieve revenue targets for principal and company products/services.
7 days
Technical Specialist
- Lead and execute all aspects of New Product Introduction (NPI) activities, ensuring customer validation and acceptance. This includes developing and designing network configurations tailored to specific customer requirements
17 days
- Trainees: sales team, distributors, resellers, installers, and promoters.
7 days
Technical Sales Engineer
- Bachelor's degree in Petroleum Engineering / Geosciences / Geology/ Geophysics. Additional or Higher qualifications / related certifications would be an advantage.
9 days