Under the guidance of supervisor, apply academic knowledge in a real-world business environment by developing scientific and technical information, creating training materials, and establishing procedures.
Responsible to prepare/update training content, arrange and planning, regularly conduct product trainings for external customers including developers, consultants, architect, contractors, institutions (CSR training)
Own a vertical end-to-end — outcomes and metrics, a backlog prioritised by value / risk / dependency / strategic priority, acceptance criteria crisp enough to build and test against.
Successfully resolve technical issues (hardware and software) from incoming internal or external businesses and end user's contacts and proactive notification systems.
Lead technical engagement with clients - Represent the company as the primary technical point of contact throughout discovery calls, site assessments, and solution walkthroughs, building the credibility that moves deals forward.
Own the end-to-end recruitment process for technical positions across Engineering, Product, Data, AI, Machine Learning, Infrastructure, DevOps, Cybersecurity, QA, and related functions.
Under the guidance of supervisor, apply academic knowledge in a real-world business environment by developing scientific and technical information, creating training materials, and establishing procedures.