Technical Support & Troubleshooting: Assist service engineers in diagnosing, troubleshooting, and resolving mechanical, electrical, and automation-related issues at customer sites.
Preventive Maintenance: Support routine inspection, maintenance, repair, and replacement of robotic and automation system components.
Field Service Exposure: Participate in on-site service visits, installations, commissioning activities, and technical support assignments.
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Continuous improvement of workshop processes, including work order planning and scheduling, to maximize productivity, resource utilization, and operational efficiency.
Monitor and analyze inventory data to optimize stock control, improve turnaround time, and enhance overall workshop performance.
Lead, coach, and develop the workshop team through effective mentoring, motivation, and skills enhancement to foster a strong customer service culture.
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To obtain all relevant approvals for the construction of the projects including layout plan, earthworks, infrastructure works, building plan approval and all other relevant approvals including the issuance of certificate of fitness and/or certificate of completion and compliance.
To coordinate with consultants during conceptual design, design development and tender stage and to ensure that all drawings are prepared within stipulated time frame for submission to the relevant authorities and calling tender.
To contribute towards and see to the finalization of designs and materials proposed by consultants and contractors for the projects.
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Work directly with the founder on Chance OS — a field-service and squad-economics SaaS running in production. Next.js, TypeScript, Supabase, Vercel, AI-assisted development with Claude Code. Production code in week one. You investigate, propose, ship, and own it.