Inventory & Stock ManagementManage daily stock-in and stock-out activities.Receive incoming goods, verify quantities and check product conditions against delivery documents.Ensure all stock movements are accurately recorded and updated in the inventory system.Monitor stock levels and report shortages, discrepancies or damaged goods.Conduct regular stock counts and assist with inventory reconciliation.
Inventory & Stock ManagementManage daily stock-in and stock-out activities.Receive incoming goods, verify quantities and check product conditions against delivery documents.Ensure all stock movements are accurately recorded and updated in the inventory system.Monitor stock levels and report shortages, discrepancies or damaged goods.Conduct regular stock counts and assist with inventory reconciliation.
Customer Service & CommunicationRespond promptly and professionally to customer enquiries and messages through WhatsApp, online platforms and other communication channels.Assist customers with order-related enquiries, delivery updates and general support.Handle customer complaints and resolve order-related issues efficiently.Ensure all customer messages are attended to within the required working hours.2. Order Processing & ManagementProcess, verify and update customer orders accurately in the company’s system.Handle order amendments, including changes to delivery addresses, product quantities and order details.Assist with order cancellations, adjustments and other order-related requests according to company procedures.Ensure all order information is accurate before fulfilment.3. Warehouse & Delivery CoordinationCoordinate closely with the warehouse and fulfilment teams to ensure orders are processed and dispatched on time.Follow up on shipment status, tracking numbers, delivery delays and postage issues.Liaise with courier services when necessary to resolve delivery-related problems.Communicate order updates clearly to customers and internal teams.4. System & Administrative SupportMaintain accurate customer and order records in the company’s system.Assist customers and internal teams with basic system-related enquiries.Prepare simple daily reports on order status, pending issues and customer enquiries.Support improvements to customer service and order processing workflows.
Customer Service & CommunicationRespond promptly and professionally to customer enquiries and messages through WhatsApp, online platforms and other communication channels.Assist customers with order-related enquiries, delivery updates and general support.Handle customer complaints and resolve order-related issues efficiently.Ensure all customer messages are attended to within the required working hours.2. Order Processing & ManagementProcess, verify and update customer orders accurately in the company’s system.Handle order amendments, including changes to delivery addresses, product quantities and order details.Assist with order cancellations, adjustments and other order-related requests according to company procedures.Ensure all order information is accurate before fulfilment.3. Warehouse & Delivery CoordinationCoordinate closely with the warehouse and fulfilment teams to ensure orders are processed and dispatched on time.Follow up on shipment status, tracking numbers, delivery delays and postage issues.Liaise with courier services when necessary to resolve delivery-related problems.Communicate order updates clearly to customers and internal teams.4. System & Administrative SupportMaintain accurate customer and order records in the company’s system.Assist customers and internal teams with basic system-related enquiries.Prepare simple daily reports on order status, pending issues and customer enquiries.Support improvements to customer service and order processing workflows.
General Office AdministrationHandle daily administrative duties to ensure smooth office operations.Maintain office records, filing systems and general paperwork.Prepare, organise and update administrative documents when required.Assist with printing, scanning, filing and other documentation tasks.Provide general administrative support to different departments.
General Office AdministrationHandle daily administrative duties to ensure smooth office operations.Maintain office records, filing systems and general paperwork.Prepare, organise and update administrative documents when required.Assist with printing, scanning, filing and other documentation tasks.Provide general administrative support to different departments.
General Office AdministrationHandle daily administrative duties to ensure smooth office operations.Maintain office records, filing systems and general paperwork.Prepare, organise and update administrative documents when required.Assist with printing, scanning, filing and other documentation tasks.Provide general administrative support to different departments.
Inventory & Stock ManagementManage daily stock-in and stock-out activities.Receive incoming goods, verify quantities and check product conditions against delivery documents.Ensure all stock movements are accurately recorded and updated in the inventory system.Monitor stock levels and report shortages, discrepancies or damaged goods.Conduct regular stock counts and assist with inventory reconciliation.
General Office AdministrationHandle daily administrative duties to ensure smooth office operations.Maintain office records, filing systems and general paperwork.Prepare, organise and update administrative documents when required.Assist with printing, scanning, filing and other documentation tasks.Provide general administrative support to different departments.
Inventory & Stock ManagementManage daily stock-in and stock-out activities.Receive incoming goods, verify quantities and check product conditions against delivery documents.Ensure all stock movements are accurately recorded and updated in the inventory system.Monitor stock levels and report shortages, discrepancies or damaged goods.Conduct regular stock counts and assist with inventory reconciliation.
Customer Service & CommunicationRespond promptly and professionally to customer enquiries and messages through WhatsApp, online platforms and other communication channels.Assist customers with order-related enquiries, delivery updates and general support.Handle customer complaints and resolve order-related issues efficiently.Ensure all customer messages are attended to within the required working hours.2. Order Processing & ManagementProcess, verify and update customer orders accurately in the company’s system.Handle order amendments, including changes to delivery addresses, product quantities and order details.Assist with order cancellations, adjustments and other order-related requests according to company procedures.Ensure all order information is accurate before fulfilment.3. Warehouse & Delivery CoordinationCoordinate closely with the warehouse and fulfilment teams to ensure orders are processed and dispatched on time.Follow up on shipment status, tracking numbers, delivery delays and postage issues.Liaise with courier services when necessary to resolve delivery-related problems.Communicate order updates clearly to customers and internal teams.4. System & Administrative SupportMaintain accurate customer and order records in the company’s system.Assist customers and internal teams with basic system-related enquiries.Prepare simple daily reports on order status, pending issues and customer enquiries.Support improvements to customer service and order processing workflows.
Customer Service & CommunicationRespond promptly and professionally to customer enquiries and messages through WhatsApp, online platforms and other communication channels.Assist customers with order-related enquiries, delivery updates and general support.Handle customer complaints and resolve order-related issues efficiently.Ensure all customer messages are attended to within the required working hours.2. Order Processing & ManagementProcess, verify and update customer orders accurately in the company’s system.Handle order amendments, including changes to delivery addresses, product quantities and order details.Assist with order cancellations, adjustments and other order-related requests according to company procedures.Ensure all order information is accurate before fulfilment.3. Warehouse & Delivery CoordinationCoordinate closely with the warehouse and fulfilment teams to ensure orders are processed and dispatched on time.Follow up on shipment status, tracking numbers, delivery delays and postage issues.Liaise with courier services when necessary to resolve delivery-related problems.Communicate order updates clearly to customers and internal teams.4. System & Administrative SupportMaintain accurate customer and order records in the company’s system.Assist customers and internal teams with basic system-related enquiries.Prepare simple daily reports on order status, pending issues and customer enquiries.Support improvements to customer service and order processing workflows.
Inventory & Stock ManagementManage daily stock-in and stock-out activities.Receive incoming goods, verify quantities and check product conditions against delivery documents.Ensure all stock movements are accurately recorded and updated in the inventory system.Monitor stock levels and report shortages, discrepancies or damaged goods.Conduct regular stock counts and assist with inventory reconciliation.
General Office AdministrationHandle daily administrative duties to ensure smooth office operations.Maintain office records, filing systems and general paperwork.Prepare, organise and update administrative documents when required.Assist with printing, scanning, filing and other documentation tasks.Provide general administrative support to different departments.
Customer Service & CommunicationRespond promptly and professionally to customer enquiries and messages through WhatsApp, online platforms and other communication channels.Assist customers with order-related enquiries, delivery updates and general support.Handle customer complaints and resolve order-related issues efficiently.Ensure all customer messages are attended to within the required working hours.2. Order Processing & ManagementProcess, verify and update customer orders accurately in the company’s system.Handle order amendments, including changes to delivery addresses, product quantities and order details.Assist with order cancellations, adjustments and other order-related requests according to company procedures.Ensure all order information is accurate before fulfilment.3. Warehouse & Delivery CoordinationCoordinate closely with the warehouse and fulfilment teams to ensure orders are processed and dispatched on time.Follow up on shipment status, tracking numbers, delivery delays and postage issues.Liaise with courier services when necessary to resolve delivery-related problems.Communicate order updates clearly to customers and internal teams.4. System & Administrative SupportMaintain accurate customer and order records in the company’s system.Assist customers and internal teams with basic system-related enquiries.Prepare simple daily reports on order status, pending issues and customer enquiries.Support improvements to customer service and order processing workflows.
