- Report to the Area Manager on operational issues, ensuring consistency in operations, product delivery, and customer service.- Ensure the restaurant is fully prepared, stocked, and ready for service.- Provide prompt, courteous customer service, maintaining high food and beverage quality standards.- Train the team on menu knowledge, presentation, and ensure adequate staffing for smooth operations.- Address and resolve customer complaints professionally and efficiently.- Oversee daily operations, supporting and guiding the outlet team while ensuring a clean and welcoming environment.- Monitor team attendance, conduct staff training, and ensure compliance with company policies.- Analyze sales data, maximize sales opportunities, and meet targets.- Prepare and submit daily reports on staff, sales, inventory, and any operational issues.- Perform end-of-day procedures and other tasks as assigned by management.
Assist branch manager to demonstrate desired for staff including driving sales, handling difficult or complicated sales, cash management, inventory and follow up with customers
Assist branch manager to provide a strong leadership presence and control in store, while ensuring that all customers receive good service and quality merchandise
Assist the branch manager in hiring to the needs of the business, actively recruiting to ensure open positions are filled quickly
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● Oversee the restaurant’s daily operations, ensuring it is fully prepared for service. Maintain prompt and courteous service standards.● Ensure all food and beverage orders meet standard operating procedures.● Train and guide crew, supervisors, and managers on menu content, preparation, and presentation.● Handle and resolve customer requests and complaints professionally, ensuring a win-win outcome.● Plan and allocate staff to designated workstations for smooth operations.● Ensure all items and condiments are well-stocked and available for daily use.● Implement First-In, First-Out (FIFO) for all food products.● Uphold the highest standards of work ethics, integrity, personal conduct, and appearance.● Plan, organize, lead, and control all outlet operations to ensure product quality, friendly service, cleanliness, and a comfortable dining atmosphere.● Prepare and submit daily reports:● Preparing morning Report● Update on any issues, receive and document stock deliveries, recycled oil sales process, delivery order confirmation, closed sales notice.
- Report to the Area Manager on operational issues, ensuring consistency in operations, product delivery, and customer service.- Ensure the restaurant is fully prepared, stocked, and ready for service.- Provide prompt, courteous customer service, maintaining high food and beverage quality standards.- Train the team on menu knowledge, presentation, and ensure adequate staffing for smooth operations.- Address and resolve customer complaints professionally and efficiently.- Oversee daily operations, supporting and guiding the outlet team while ensuring a clean and welcoming environment.- Monitor team attendance, conduct staff training, and ensure compliance with company policies.- Analyze sales data, maximize sales opportunities, and meet targets.- Prepare and submit daily reports on staff, sales, inventory, and any operational issues.- Perform end-of-day procedures and other tasks as assigned by management.
Assist branch manager to demonstrate desired for staff including driving sales, handling difficult or complicated sales, cash management, inventory and follow up with customers
Assist branch manager to provide a strong leadership presence and control in store, while ensuring that all customers receive good service and quality merchandise
Assist the branch manager in hiring to the needs of the business, actively recruiting to ensure open positions are filled quickly
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