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33 Telephone Operator Jobs - September 2026 - Urgent Hiring
Showing 33 jobs results for
"telephone operator"
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Manage Alert
SGD2,000 - SGD2,000 Per Month
River Valley
- Answer/Transfer all calls in a polite manner with accuracy and efficiency in accordance with the SOP
- Listen to caller/guest request(s) carefully and action the request(s) accordingly
- Record all maintenance requests at the One Stop Service portal ...
Posted
a month ago
Undisclosed
Malaysia
- Receives and channels all telephone calls to the parties concerned in a prompt, accurate and courteous manner using the hotel's official greeting and standard phrases.
- Assist hotel guests in connecting calls whenever there are difficulties by placing calls, providing telephone numbers and checking if numbers dialed by guest are correct.
- Provide guests with any information required provided that information is not deemed confidential by management policies. ...
Posted
a month ago
MYR2,000 - MYR2,000 Per Month
KL City
- Process all incoming and outgoing calls accurately and courteously
- Ensure smooth internal telecommunication as per Hotel Standards
- Record and control wake-up calls accurately ...
Posted
a month ago
MYR2,000 - MYR2,500 Per Month
KL City
- Answers incoming calls.
- Directs call to guest rooms, staff, or departments through the switchboard or PBX system.
- Places outgoing calls. ...
Posted
11 days ago
Undisclosed
Malaysia
- Receives and channels all telephone calls to the parties concerned in a prompt, accurate and courteous manner using the hotel's official greeting and standard phrases.
- Assist hotel guests in connecting calls whenever there are difficulties by placing calls, providing telephone numbers and checking if numbers dialed by guest are correct.
- Provide guests with any information required provided that information is not deemed confidential by management policies. ...
Posted
11 days ago
SGD2,200 - SGD2,700 Per Month
River Valley
- Deliver clear, courteous, and informative telephone assistance to guests to ensure positive communication experiences
- Respond promptly and professionally to all guest requests received via telephone to resolve inquiries efficiently
- Manage guest enquiries by providing accurate information and coordinating with relevant departments for seamless service ...
Posted
a month ago
Undisclosed
Singapore
- Deliver clear, courteous, and informative telephone assistance to guests to ensure positive communication experiences
- Respond promptly and professionally to all guest requests received via telephone to resolve inquiries efficiently
- Manage guest enquiries by providing accurate information and coordinating with relevant departments for seamless service ...
Posted
6 days ago
SGD2,760 - SGD2,760 Per Month
Singapore
- Respond promptly and professionally to guest telephone inquiries to ensure high customer satisfaction
- Coordinate with team members to maintain smooth operations of the Guest Services Centre
- Use telephone systems (PABX) and Opera software to manage guest requests and reservations accurately ...
Posted
18 days ago
SGD2,760 - SGD2,760 Per Month
Singapore
- Respond promptly and professionally to guest telephone inquiries to ensure high customer satisfaction
- Coordinate with team members to maintain smooth operations of the Guest Services Centre
- Use telephone systems (PABX) and Opera software to manage guest requests and reservations accurately ...
Posted
18 days ago
SGD2,760 - SGD2,760 Per Month
Singapore
- Respond promptly and professionally to guest telephone inquiries to ensure high customer satisfaction
- Coordinate with team members to maintain smooth operations of the Guest Services Centre
- Use telephone systems (PABX) and Opera software to manage guest requests and reservations accurately ...
Posted
18 days ago
Sheraton Hotels & Resorts
Marriott International
Undisclosed
KL City
- POSITION SUMMARY
- Process all guest check-ins, check-outs, room assignments, and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes, document exceptions. Verify/adjust billing for guests. Communicate to appropriate staff when guests are waiting for an available room. Advise guest of messages. Clear departures in computer system. Coordinate with Housekeeping to track room status and guest concerns. File guest paperwork or documentation. Operate telephone switchboard station. Run and check daily reports, contingency lists, and credit card authorization reports. Supply guests with directions and information. Answer, record, and process all guest calls, requests, questions, or concerns; follow up to ensure each has been met to guests’ satisfaction. Arrange transportation for guests/visitors. Count and secure bank at beginning and end of shift. Cash-guests' checks, process all payment types, vouchers, paid-outs, charges, and provide change. Notify Loss Prevention/Security of any reports of theft.
- Follow company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships; support team to reach common goals; listen and respond appropriately to the concerns of employees. Comply with quality assurance standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. ...
Posted
11 days ago
SGD1,600 - SGD1,600 Per Month
Singapore
- Receive, record, and manage all incoming WhatsApp message and emails related to maintenance, repairs, or facility issues.
- Dispatch fault report (FRF) to relevant technicians, contractors, or site personnel promptly.
- Track the status of ongoing jobs and ensure timely completion. ...
Posted
16 days ago
Undisclosed
Singapore
- POSITION SUMMARY
- Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
- No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time. ...
Posted
10 days ago
Undisclosed
Singapore
- Deliver clear, courteous, and informative telephone assistance to guests to ensure positive communication experiences
- Respond promptly and professionally to all guest requests received via telephone to resolve inquiries efficiently
- Manage guest enquiries by providing accurate information and coordinating with relevant departments for seamless service ...
Posted
a month ago
Undisclosed
Singapore
- Possesses minimum G.C.E. "O" levels.
- No prior experience is needed.
- 1-2 years of experience in hotel or call centre operations will be an added advantage. ...
Posted
24 days ago
Undisclosed
Singapore
- POSITION SUMMARY
- Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
- No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time. ...
Posted
19 days ago
SGD1,600 - SGD1,600 Per Month
Singapore
- Receive, record, and manage all incoming WhatsApp message and emails related to maintenance, repairs, or facility issues.
- Dispatch fault report (FRF) to relevant technicians, contractors, or site personnel promptly.
- Track the status of ongoing jobs and ensure timely completion. ...
Posted
a month ago
Telephone Operator - Fairfield by Marriott Kota Kinabalu Telephone Operator - Fairfield by Marriott Kota Kinabalu
Marriott International, Inc
Undisclosed
- POSITION SUMMARY
- Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, or assisting guests with loading/unloading vehicles and transporting luggage to and from guest rooms and/or designated bell area, the Guest Experience Expert makes transactions feel like part of the experience.
- No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time; move through narrow, confined, or elevated spaces as well as up and down stairs and/or service ramps) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance and 100 pounds with assistance; reach overhead and below the knees, including bending, twisting, pulling, and stooping). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time. ...
Posted
a month ago
Sheraton Hotels & Resorts
MYR1,900 - MYR2,200 Per Month
- Operate the hospital's PABX telephone system and handle all incoming and outgoing calls.
- Screen, transfer, and direct calls to the appropriate departments, wards, doctors, or staff members when necessary.
- Arrange and book outstation and overseas calls for patients, doctors, and staff. ...
Posted
2 days ago
MYR2,000 - MYR2,000 Per Month
KL City
- JOB DESCRIPTION
- RESPONSIBILITIES:-
- Call Centre Officer/Recovery Officer : ...
Posted
11 days ago
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