Accountable to drive and develop SLT solutions to meet business milestone, cost and quality in system level area.
Solves complex, novel, and non-recurring problems; initiates significant changes to existing processes/methods and leads development and implementation
Conduct engineering evaluations and analysis to drive closure of production issues
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• Analyzing documents (e.g., design, requirements, architecture, diagrams, flowcharts) to obtain an understanding of the requirements
• Identifying the required test scenarios, test case preparation, test data preparation and document traceability matrix to ensure sufficient test coverage
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We are seeking an experienced Resident Engineer to be based on-site to provide day-to-day operational support, maintenance, and troubleshooting for a mixed enterprise infrastructure environment comprising network, server, storage, security, and middleware platforms. The Resident Engineer will act as the primary technical point of contact on-site, suppporting (H3C, Oracle, NetApp, Dell EMC, Stormshield, Brocade, Red Hat, Veritas, MySQL/Oracle) for incident resolution, preventive maintenance, and system health monitoring.
Provide first-line and second-line technical support for all data center hardware and software assets listed in the supported inventory (see Technical Scope below).
Perform daily health checks, monitoring, and preventive maintenance on servers, storage, network, and security appliances.
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