Provide answers to customers’ questions, troubleshoot and resolve customer issues with complex technical products over the telephone or via electronic communications in the areas of system configurations/setup, product functionality and bugs/enhancements/upgrades.
You hold an advanced academic background in Law, Contract Management, Business, or related field, equivalent to a Master’s degree‑level qualification (EU/UK/SG/US or other comparable higher‑education systems) including a Specialization in Law,
You hold an advanced academic background in Law, Contract Management, Business, or related field, equivalent to a Master’s degree level qualification (EU/UK/SG/US or other comparable higher education systems) including a Specialization in Law,
Conduct cybersecurity assessments of clients' IT environment to identify vulnerabilities and risks, particularly on emerging technology trends such as PQC and Frontier AI related topics.
Develop, validate and deploy new software components (for example advance software security mechanism and next generation IoT connectivity protocols) for embedded operating systems targeted for mobile and IoT devices, in applications such as mobile payment, digital identity and IoT connectivity
Defining and proposing innovative technical solutions that meet customer requirements and are compliant with the business’ product/system technical strategy
Provide direction, expert advice, mentoring, and workflow management (including task prioritisation and resource coordination) in support of achieving project objectives and milestones
Elicit, analyses, specify, and manage system and software requirements across the lifecycle, following ISO/IEC/IEEE 29148 (requirements engineering) and the INCOSE Guide to Writing Requirements (GtWR) — every requirement necessary, unambiguous, singular, feasible, and verifiable, and every requirement set complete, consistent, and able to be validated.
Collaborate closely with the Head of Discipline and the other Discipline Managers to define and execute software engineering vision and strategy, aligning it with the specific region's context and objectives.