Support optimization of U.S. pharmacy products and services for international members, including benefit design opportunities, pharmacy utilization trends, specialty medication performance, affordability levers, and member/provider experience improvements.
Receives requests by email and telephone regarding insurance claims/policies. Responds to inquiries from policy holders, clients, brokers and/or others.
Take ownership of healthcare cases from initial contact through to resolution, ensuring customers receive timely support and guidance throughout their treatment journey.
Receives requests by email and telephone regarding insurance claims/policies. Responds to inquiries from policy holders, clients, brokers and/or others.
Receives requests by email and telephone regarding insurance claims/policies. Responds to inquiries from policy holders, clients, brokers and/or others.
Support optimization of U.S. pharmacy products and services for international members, including benefit design opportunities, pharmacy utilization trends, specialty medication performance, affordability levers, and member/provider experience improvements.
Support optimization of U.S. pharmacy products and services for international members, including benefit design opportunities, pharmacy utilization trends, specialty medication performance, affordability levers, and member/provider experience improvements.
Design, develop, test, document and maintain reusable automation for infrastructure and operational services, including provisioning, configuration, patching, housekeeping and reporting.
Accountable to review, assess and predict inventory levels, call-inflow coordinating daily allocations and planning ahead to optimize staffing levels and to maximize operational results.