Support daily monitoring and investigation of seller and product risk cases across SEA markets, including escalations, bad case reviews, and identification of similar/risky sellers/listings (using AI tools to help speed up investigation where relevant).
Drive community safety risk initiatives by proactively identifying emerging risks, breaking down business objectives into scalable strategy solutions, and continuously improving the health of the global content ecosystem.
Data Analysis & Reporting: Work closely with the team to gather, analyze, and interpret operational data to improve efficiency and achieve business goals. Generate regular operational reports to support the team.
Participate in the R&D of TikTok Shop's Southeast Asia business, including end-to-end full-stack delivery spanning front-end pages, server-side APIs, data pipelines, and launch verification;
Pay attention to the content ecosystem, balance the relationship between product brands, business development and user experience, lead the sorting and formulation of the framework and details of policy review, deep dive into the issues of existing policies, provide optimization suggestions, and ensure policy rationality and enforceability
Improve the basic search quality and user experience: Optimize query analysis and text relevance matching. Understand e-commerce video content and implement multi-modal matching. Improve users' perception of product authority, and deeply participate in the design and implementation of core search products. Comprehensively improve the end-to-end shopping experience from browsing to after-sales.
Design and implement offline and real-time data processing architectures for e-commerce recommendation and search systems. Build lakehouse architectures and storage systems supporting multi-source heterogeneous data in e-commerce scenarios
Responsible for building and continuously optimizing algorithm solutions in product profiling construction & product information quality improvement etc. to accelerate supply operational efficiencies in global e-commerce markets;
Participate in building large-scale (10 million to 100 million) e-commerce recommendation algorithms and systems, including commodity recommendations, live stream recommendations, short video recommendations etc in TikTok.
Responsible for using algorithms to mine, identify, and predict risks and low-quality merchants, products, and creators in e-commerce scenarios, and assist businesses in managing and controlling them.