Drive community safety risk initiatives by proactively identifying emerging risks, breaking down business objectives into scalable strategy solutions, and continuously improving the health of the global content ecosystem.
Pay attention to the content ecosystem, balance the relationship between product brands, business development and user experience, lead the sorting and formulation of the framework and details of policy review, deep dive into the issues of existing policies, provide optimization suggestions, and ensure policy rationality and enforceability
Data Acquisition & Refinement: Gather, cleanse, and analyze large-scale datasets encompassing FMCG sales performance, user behavioral patterns, and campaign metrics from the TikTok Shop platform.
Improve the basic search quality and user experience: Optimize query analysis and text relevance matching. Understand e-commerce video content and implement multi-modal matching. Improve users' perception of product authority, and deeply participate in the design and implementation of core search products. Comprehensively improve the end-to-end shopping experience from browsing to after-sales.
Identify potential risks across live streaming business scenarios, distill risk signals and patterns, and help develop practical governance strategies that can be operationalized at scale.
Design and implement offline and real-time data processing architectures for e-commerce recommendation and search systems. Build lakehouse architectures and storage systems supporting multi-source heterogeneous data in e-commerce scenarios
Responsible for building and continuously optimizing algorithm solutions in product profiling construction & product information quality improvement etc. to accelerate supply operational efficiencies in global e-commerce markets;
Support daily monitoring and investigation of seller and product risk cases across Southeast Asia (SEA) markets, including escalations, case reviews, and identification of similar or high-risk sellers and listings, with AI tools used where helpful to improve efficiency.
Data Analysis & Reporting: Work closely with the team to gather, analyze, and interpret operational data to improve efficiency and achieve business goals. Generate regular operational reports to support the team.
Process Optimization & Governance: Standardize and maintain the end-to-end operational workflows (SOPs) for agency partners; manage the complete lifecycle of agency onboarding, whitelisting, and daily high-frequency inquiries to ensure platform compliance and efficiency.
Design, build and optimize distributed training infrastructure and low-latency online inference systems for large-scale recommendation models and Large Language Models
Responsible for using algorithms to mine, identify, and predict risks and low-quality merchants, products, and creators in e-commerce scenarios, and assist businesses in managing and controlling them.