IT Operations Support: Assist with server hardware installation, network cabling, troubleshooting, and inventory management.
Infrastructure Operations: Learn and support the maintenance and inspection of key facilities such as power systems, cooling systems, and environmental monitoring.
Asset Management: Participate in the receiving, tracking, inventory, and decommissioning of IT assets (servers, network devices, etc.) within the data center.
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Responsible for trouble shooting and repairing all instruments and equipment in the Pilot Plant
Decide on the trouble shooting approach to be taken and determine whether external resources (i.e. mechanical, instrument, automation or electrical) are required
Coordinate external resources, to trouble shoot and repair equipment and instruments
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Engineering studies on selected tool for improvement (performance/design/quality) , alarm reduction, & sustainability (spare parts/lifetime/system) and on job training.
Coordinate and review inputs from the various Engineering disciplines, functional departments, and sub-contractors contributing to the Engineering portion of a project
Coordinate and ensure the generation of deliverables, reports, and procedures required for the engineering portion of the project
Support management of the Engineering portion of the project as directed by the Project Manager
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Overseeing/ manage/ monitor/ control/ reporting site activities of sub contractors and coordinating on site level with other partners’ sub contractors.
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To ensure the Cell is not constrained due to the lack of technical capability or knowledge
To ensure all maintenance tasks are planned, organized, and executed with the least effort at optimised cost
To transfer knowledge to the Cell teams, and to ensure that the proper level of skills and qualification are successfully deployed Cell to deliver cell team goals and objectives
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Perform installations, calibrations and preventive maintenance activities on Sartorius equipment at customer sites by applying approved service procedures and adhering to internal and customer guidelines to ensure proper system functionality and long‑term operational reliability
Provide on‑site and remote technical support to customers by analyzing reported issues, identifying causes of failures and applying corrective actions to ensure uninterrupted customer operations
Escalate complex technical issues to higher support levels by documenting findings and following defined escalation processes to ensure timely and effective resolution
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Lead and execute all aspects of New Product Introduction (NPI) activities, ensuring customer validation and acceptance. This includes developing and designing network configurations tailored to specific customer requirements.
Conduct engaging product demonstrations and proof-of-concept trials to showcase new solutions, as well as executing comprehensive acceptance tests in both Nokia labs and customer environments.
Facilitate workshops and perform fault analysis to resolve issues during NPI activities.
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