Collaborate with external clients to understand their cybersecurity awareness needs and develop customized e-learning programs.
Design and deliver engaging, computer-based training content using e-learning platforms, including interactive modules, videos, quizzes, and assessments.
Set up and manage phishing simulation campaigns for clients, helping them identify employee vulnerabilities.
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Participate in discussions with the business / program managers on understanding the scope of work, rules and procedures required to prepare functional specification document (FSD) detailing the solution for the given business needs.
Responsible to filter the needs and wants of a requirement including the functional and non-functional requirements; refine the varying messages as well as the requirements of the project stakeholders into a consistent single vision.
Offers fact based and innovative solutions as part of process improvement to solve pain points focusing on simplification.
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ParcelDaily is seeking a Quality Assurance (QA) Intern to work closely with developers, product, customer service, and operations to test and improve the ParcelDaily platform. The role involves testing workflows, courier integrations, parcel bookings, payment transactions, tracking updates, and other features used by customers.