Handle customer quality issues, complaints, meetings, audits, and follow-up actions to ensure customer satisfaction and compliance with quality requirements.
Coordinate and support internal operational processes and activities related to quality assurance and quality control.
Work closely with customers on quality discussions, corrective actions, continuous improvement activities, and quality performance reviews.
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Understand inspection criteria and perform inspection on incoming part
Understand operation process flow and requirement to perform compliance audits.
Inspect products at various stages of production process and compile data to ensure quality and reliability of products including incoming QC inspection.
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Control manufacturing process and monitor quality performance both internal & external, review quality data with related persons regularly.
Coordinate quality improvement activities for process stability and product quality, to implement process audit and hold quality meeting, etc.
Handle quality issue happened in AE process and customer side, implement containment action, investigate the root cause, follow up corrective actions and response to related person/department, and Product Hold process follow up.
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